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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 671-680 of 7,071 reviews
Aug 21, 2023
Chris18
5 out of 5 stars review

the best headphones are perfect!

[This review was collected as part of a promotion.] They sound very good I use them to go everywhere in the gym with their ambient and silent mode it helps me a lot in addition to their good sound of pure quality they are the best I love my buds 2 pro!

Review from Samsung US
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Jan 30, 2024
504mom
2 out of 5 stars review

Disappointed

I bought them a month ago. When I first put them in, I love them. I had earbuds that worked great, but I wanted Active Noise Cancelling so I got these. I wish I hadn't. Having to push them back on my ears after the slightest movement and every subsequent movement, I'm irritated.

Review from Samsung US
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reply from Social Commerce

Hi there 504mom, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you initially were enjoying the usage of your device. If you are looking to achieve a more secure fit, we have provided a link to an article that highlights the optimal placement of the buds, you can swap out the ear tips for the extra ones included with the device, and lastly you can perform a fit test while wearing the buds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Mar 13, 2023
Balloon3
3 out of 5 stars review

The Buds are Okay

[This review was collected as part of a promotion.] For my experience it feels as if the buds don't comfortably fit into my ear. After a certain period of time I wear it, they feel loose and they might fall out. So I have to readjust a lot. I've tried the other sizes of the cushions it comes with but it does the same. I think another issue I have with them is that sometimes I can hear some weird static sound come from the audio I'm listening. It could be on any platform and it's bothersome.

Review from Samsung US
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reply from Social Commerce

Hi Balloon3, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We do have available now a foam tip that is compatible with this device to help you get a more secure fit. We recommend reaching out to the Samsung Support Team regarding the static sound you mentioned for assistance. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 29, 2024
Candlewit
4 out of 5 stars review

Great earphones but one annoying caveat

[This review was collected as part of a promotion.] Love the earbuds. Has adaptable hearing when I need to block noise or hear from outside and sound and bass are loud and clear. I have dropped them a few times and they hold up well, had them for about a year or so now. My biggest issue is when I am on a phone call, transferring the call to earbuds can be a huge pain. It was connect to the buds with my S24 ultra then just disconnect. And i have the option to tap on my phone to connect to the buds on the call and it works for a few seconds then stops. I have to end the call, put the buds back in the case to turn them off, then take them out and call the person back. Usually takes a couple tris but it does get annoying. Other than that, great earphones. Used them almost everyday for gym and other things.

Review from Samsung US
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Aug 23, 2024
Samsungluver
3 out of 5 stars review

MyBudsPro2

[This review was collected as part of a promotion.] I finally gave in and bought the BudsPro2. I have found they don't hold a charge very well. But when they're connected to your phone the AI works great. I don't really find them as comfortable as I was expecting. Especially since I paid a lot for them. I also have notices that the Right bud lasts longer then the Left one does. I have a lot of Samsung products; with I'm very happy with. Hence why I am surprised that I am really not very happy with these. Also the ability to use the different abilities of the BudsPro2 don't work usually; so I have to use my phone to operate and change songs volume or make and receive calls.

Review from Samsung US
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reply from Social Commerce

Hi there SamsungLuver, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the battery of your earbuds is to you every day. We have provided a link to an article to help you with the battery settings and features to help maximize your battery life. We have also provided a link to an article to help you with the placement of your earbuds for a comfortable fit. Lastly we have shared links to the full devie manual and the Samsung Support Team to help you best align the device to you preferences and troubleshoot any frustrations you may experience. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 11, 2024
MrJrBoo
5 out of 5 stars review

The headphones has cool new features.

[This review was collected as part of a promotion.] I had recently upgraded my headphones to galaxy buds2 pro and was shocked when I put the buds in I was shocked when active noise cancelation kicked. Then I started talking and it automatically swapped away from active noise canceling so that I could clearly hear the person I was having a discussion with. Great features.

Review from Samsung US
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Dec 16, 2023
PatH
1 out of 5 stars review

Don't use these for exercise or running

Don't use these for exercise or running. Despite Samsung advertising these as suitable for exercising, they fall out even with minimal movement and sweat. That is with the largest ear buds in too. You're better off going for another brand if you need earphones for exercise.

Review from Samsung US
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reply from Social Commerce

Hey PatH, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand wanting to be able to exercise with no worries about your buds falling out of your ears. We have available foam conform ear tips that will not be as slippery when you begin to sweat and offer that more secure fit you are looking for. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 29, 2024
GadgetGuru
5 out of 5 stars review

These EarBuds Pro 2 Are Amazing

[This review was collected as part of a promotion.] The EarBuds Pro 2 Is The Best Wireless Bluetooth Earbuds On The Market.. Battery Life Is A+ Giving You Hours Of Use Before Needing Charge, The Sound Is Perfect, U Can Also Adjust The Sound Inside The Samsung Wear App. You Can Charge The Case & The Earbuds At The Same Time.. Only Thing I Wish Was Better, If The Ear Buds Came With Different Size Ear Plugs Like With The Older Version Of The Ear Buds.. Samsung Did A Great Job With The Earbuds Pro2!!

Review from Samsung US
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Jul 29, 2024
IndyKid78
5 out of 5 stars review

Outstanding sound

[This review was collected as part of a promotion.] Since I have had these I don't use my bowers and Wilkins ear buds anymore. And now with Ai voice to Text, make talking to customers that much easier from other countries! And watching movies when traveling is a dream. May not trade up to the pro 3' I'm liking these so much!

Review from Samsung US
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Mar 20, 2023
Headphondzzz
5 out of 5 stars review

Good headphones

[This review was collected as part of a promotion.] I use these headphones while delivering and the ambient sound feature let's me still hear what people are saying to me while listening to music, they have never let me down so far and they are not very noticeable either

Review from Samsung US
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