Hey there Tpaguy33624, thank you for finding the free time out of your busy day to share your thoughts with us about your Smasung Galaxy Buds2 Pro. We appreciate your honesty as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Buds2 Pro gives you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. When you have the free time in your schedule, please review the articles I have linked below titled, "All about your Samsung earbuds' battery life" and "Samsung earbuds do not turn on or charge" for some helpful tips and tricks to resolve your battery life. If you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00078081/ https://www.samsung.com/us/support/troubleshooting/TSG01206422/#samsung-earbuds-do-not-turn-on