Hi there, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important specific features of your device are to you every day. We have shared a link to the full device manual to help you adjust any of the settings to best align to your preferences. We have also shared a ink to the Samsung Support Team if you have questions or would like assistance with any of your Sasmsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Ankelly, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro. We would be thrilled to help you troubleshoot the fit of your earbuds and have the best listening immersion possible. We have provided a link to an article to help you with this experience at your convenience, and recommend performing a fit test with your earbuds connected to your Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages