Hello Mikers, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you with the fit of your device to ensure you have the best listening experience possible. We have provided a link to an article about the optimal placement of the earbuds, if you have already changed out the eartips for a smaller size that came with your device. You can also perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Hey! Thank you so much for your awesome review of the Galaxy Buds2 Pro! We’re pleased to see that you found them absolutely phenomenal and easy to set up. We completely agree! The comfort and fit are truly exceptional. As a fellow user of the Buds2 Pro, I share your enthusiasm! If you ever have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. We’re always here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello there, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important your buds are to you on a daily basis and wanting them to last as long as you'd wish. We have provided a few links to help resolve this matter with your ear bud including a link to your warranty information and the Samsung Support Team if necessary. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info