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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 4,951-4,960 of 7,071 reviews
May 31, 2023
LostCoffeeMug
1 out of 5 stars review

Wireless Charging Stops

I was really loving the buds until two weeks later when the wireless charging stop working and support was not able to help me. And they wanted me to buy another set. Not what I want to do when I spend a lot of money on a pair of ear buds.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Howdy LostCoffeeMug, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. If the charging case or earbud(s) is damaged, you must purchase a new pair of earbuds. You can also purchase a new USB cable or wall adapter if the items are damaged. Check out the article I have linked below titled, "Samsung earbuds do not turn on or charge" for some helpful troubleshooting steps you can take to resolve what you are experiencing. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! If you would like further assistance and/or troubleshooting, please feel free to reach out to Samsung Support when it is most convenient for you. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/troubleshooting/TSG01206422/#samsung-earbuds-do-not-charge

Oct 7, 2022
JeffR
5 out of 5 stars review

Best wireless headphones

[This review was collected as part of a promotion.] I always been a fan of the galaxy head phones and the new buds 2 pro are even better. The noise canceling is awesome and the sound us terrific. Battery life is also pretty good

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Dec 13, 2023
Skyzz1
5 out of 5 stars review

Great all around earbuds

[This review was collected as part of a promotion.] Great all around sounds, heavy bass but balanced sound. The ambient sound mode allows clear conversations while listening to music and the noice cancellation works to keep most nice out.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
May 27, 2023
Paid2drive
5 out of 5 stars review

Pro bud2 sound great

[This review was collected as part of a promotion.] Love these pro bud 2s. I drive for work and these allow me to listen to podcasts and music clearly even with road noise safely. Phone calls are easily answered and crystal clear.

Review from Samsung US
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Aug 13, 2024
LeAnners
5 out of 5 stars review

I take these everywhere

[This review was collected as part of a promotion.] These earbuds are worth the money. I love the adaptive noise canceling feature that activates when there is a sudden loud noise is near me.

Review from Samsung US
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May 2, 2023
Dreamweaver
4 out of 5 stars review

Love the features they have with voice recognition

[This review was collected as part of a promotion.] Great features in the buds easy to pair with both iOS and Android, wish they came with a wider selection of tips out of the box.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Dec 22, 2023
Jman23
5 out of 5 stars review

Great sound and fit

[This review was collected as part of a promotion.] The fit is uper good as im able to just forget about them and they wont fall out.The sound and bass is very clear and balanced and the noise cancleing works well to to keep the work out.

Review from Samsung US
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Aug 25, 2023
Yascomputer
5 out of 5 stars review

The sound is incredible!! fits good in ears

[This review was collected as part of a promotion.] I used my galaxy buds everyday in in the car,house and gym .it works se great with my s23 ultra and s8 table

Review from Samsung US
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Jul 29, 2024
Samsungforlife
4 out of 5 stars review

Love these so much!

[This review was collected as part of a promotion.] Overall these are the best ear buds I've ever owned. I love the noise cancelation and surround sound. My only complaint is after a few hours they do become unconformable.

Review from Samsung US
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Jul 29, 2024
Idontknowanickname
5 out of 5 stars review

Absolutely amazing. Sound, noise canceling and all

[This review was collected as part of a promotion.] Absolutely amazing. Qorks so well in calls, listening to music is amazing. And I don't even have to think about my partner in the background cause I can't hear him. Awesome stuff

Review from Samsung US
Helpful?0TSVSSLSUST413606811673