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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 3,861-3,870 of 7,071 reviews
Aug 12, 2024
Shawn23d
3 out of 5 stars review

Good quality, poor fit

[This review was collected as part of a promotion.] Pros: Sound quality, functionality for pauses/skipping. Galaxy AI is great. Cons: Very poor fit. I actually swap the buds, I wear the left bud in the right ear and right bud in left ear because that is the only way they stay in my ear.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi there Shawn23d, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear you are pleased with the audio quality and functionality of your earbuds. We have provided a link to an article to help you with the ideal placement for a secure fit, and recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have also provided a link to the Samsung SUpport Teeam if you would like assistance with any aspect of your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Sep 11, 2023
Likeabite
4 out of 5 stars review

Great sound, easy to lose.

[This review was collected as part of a promotion.] This device has a great sound and pretty good noise cancelling as well. There's a lot to love about it, including the color. However, it easily slips out of your ear at times and the find earbuds feature is not loud enough in a lot of environments.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Mar 6, 2023
Love2Travel
5 out of 5 stars review

Small, lightweight, and great sound!

[This review was collected as part of a promotion.] So this is my 3rd pair of Galaxy Buds but this time, I opted for the pro version. I must say I'm very happy with the product and the great sound they produce while I'm listening to music, watching a movie, or on a call with friends and family. It's like they're in the same room! I don't go anywhere without my ear buds, especially when I travel. They're light and compact and I don't have to fuss with any chords. They're the perfect companion to my Galaxy S23 Ultra and Galaxy Watch 4.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Jul 29, 2024
Pp2180
5 out of 5 stars review

Awesome galaxy buds

[This review was collected as part of a promotion.] Totally awesome, noise cancellation is what makes it different from other brands, i am a totally fan of samsung, i have 2 samsung smart phones invluding s23 ultra. The buds are compatible with all of my devices, the sound quality is too good.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Nov 13, 2023
Noxgas
5 out of 5 stars review

This is a great product

[This review was collected as part of a promotion.] I got them on amazon so I dont think it's a fault on samsungs part but my left side earbud stopped working after 1 month of having them. They could have been dropped in shiping or any myriad of reasons but for the price. All the features and the autio quality put them at a very high rating for me.

Review from Samsung US
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Aug 21, 2023
Lovebid2pro
5 out of 5 stars review

This product have a really great future

[This review was collected as part of a promotion.] I used this device since 1 year and it has a extremely good sond and noise canceling function and its really working good as a smart earbud. It has a technology when you start talking to someone while listening song it will do volumes down by it self

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
May 16, 2023
simplesounds
3 out of 5 stars review

sound is good, but not great

[This review was collected as part of a promotion.] Pros ▪︎Sleek and Smooth finish ▪︎excellent Bluetooth connection, with the s23 ultra • Clear on phone calls Cons •very hard to gauge were the buttons are, to navigate while in ears. had to tap a few times to register the volume up or down. • touch sensitivity is VERY sensitive •Media Control does not have much for customization, but syncing / information lags.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social & Commerce

Hey there Simplesounds, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your directness as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences when using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship on our products, linked below. For your convenience I have included a link containing your user manual for your Galaxy Buds2 Pro to help you become better acquainted with your earbuds. Don't forget that you can use all your touch actions while using the Galaxy Wearable app. Sound lag is when the sound output does not match what’s happening on the connected device's screen. There are several reasons why you may experience sound lag on your Samsung earbuds when playing videos or games. However, there is usually an easy fix, such as strengthening the Bluetooth connection. Be sure to review the article I have linked below titled, "Sound lags from Samsung earbuds when videos and games are played" for some great tips on resolving what you may be experiencing. Please do not hesitate to reach out to Samsung Support if you have any questions for us, if you would like to share any other feedback with us, or if you would like further assistance. Thank you for being a cherished Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/ https://www.samsung.com/us/support/troubleshooting/TSG01200670/

Aug 12, 2024
Kelso1
5 out of 5 stars review

Better than airpods

[This review was collected as part of a promotion.] I recently switched to the Galaxy Buds 2 Pro, and they’ve been a game-changer for me, especially compared to AirPods. The first thing that stands out is the fit—they snugly fit my ears in a way that AirPods never could. This makes them not only more comfortable for extended use but also ensures they stay put during workouts or while I'm on the go. The sound quality is impressive, with deep bass and clear highs, making my music and calls crystal clear. Overall, the Galaxy Buds 2 Pro are my go-to earbuds now, providing both comfort and excellent audio performance. Excited to see what they do with Galaxy AI.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Jul 29, 2024
Joejoe
5 out of 5 stars review

Best headphones out to-date!

[This review was collected as part of a promotion.] I purchased these earbuds a few months ago and have fallen IN LOVE with them! They're comfortable, easy to operate, and the sound quality is top-tier. I use them everyday at work and the ANC feature is the best that ive experienced so far. The Galaxy-AI integration is a great attribute to the device. I'm excited to see how Samsung will improve upon these fantastic earbuds!

Review from Samsung US
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Dec 5, 2022
SuperScoot
3 out of 5 stars review

GREAT for music while being able to communicate

[This review was collected as part of a promotion.] But, if you decide to start singin to the music, that active noise cancelling kicks in and lowers the sound on you. Also, the microphone did not shut out the background noise of my scooter and the other callers said that they couldnt hear my voice that well while riding and making a call. Also, the buds seemed to draw in a lot of wind noise to my ear. They funneld that air right to my ear drum. I LOVED THAT THEY COULD BE TRACKED ON MY PHONE IF LOST.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

SuperScoot, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying the features of the device. In terms of the singing turning down the volume, this is a feature that allows you to not have to pause your music or remove to your buds if you are then going to have a conversation, this feature can be turned off inside the Samsung Wearables app so you can sing without any interruption to your sound quality and volume. As for the air funneling in to your ear you can also use the included silicone tips to adjust the fit and create a tighter fit inside your ear. Thank you for being a Samsung customer. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages