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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Mar 11, 2023
Vickiesue
4 out of 5 stars review

Worls great

[This review was collected as part of a promotion.] I use my earbuds all the time. I travel a lot for my job so I use them on planes. I use them at work connecting them via Bluetooth for meetings or just listening to music. I use them on my personal phone, work phone, laptop like seriously everything. I love being able to easily the how much charge each bud has. I only wish they were more co.fortable for my ears.

Review from Samsung US
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Apr 30, 2023
Samsung4life
4 out of 5 stars review

Review

I've had this for maybe half a year now. And I'd like to say they're the best headphones made by Samsung. The only issue is have with them is the same reason I bought them from my previous headphones. The mic of the ear buds get covered in dust and they're so tiny I can't find a way to clean them. My feedback would be to find a way to prevent this or create something to clean them.

Review from Samsung US
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Jul 29, 2024
ewallace517
5 out of 5 stars review

Great buds with superior functionality

[This review was collected as part of a promotion.] Use my buds mostly at work where I need to be able to use one at a time to keep one ear free. The fact that these buds don't have a "master" bud like others ear buds that you have to always use makes it so nice because I can use one until it is dead and then just swap and use the other. The Galaxy AI functionality is also convenient despite not using it that much as of yet

Review from Samsung US
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Mar 13, 2023
Mmmmmbop
4 out of 5 stars review

Excellent Product

[This review was collected as part of a promotion.] Everything about these earbuds are superb. Music, gaming, voice calls, voice commands etc. They all work extremely well. The reason I did not give this a full 5 stars is due to the physical fit of the ear buds. They seem to always want to fall out.

Review from Samsung US
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May 1, 2023
08carbuck
5 out of 5 stars review

New and Last buds

[This review was collected as part of a promotion.] The best audio devices on the market, with a type-c charger input that makes charging faster, even though they really have a fairly long usage time and have lasted up to 6 hours in operation. They are also quite durable and resistant so I use them without a protective case but they have still withstood accidental drops and bumps very well without suffering any apparent damage. One of the best investments I have made and with quite good and modern aesthetics

Review from Samsung US
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Dec 13, 2023
ZenBonezZz
3 out of 5 stars review

Newer isn't always better

[This review was collected as part of a promotion.] Hey, I have to say the original Galaxy Buds Pro were great. I'm not quite sure what happened but the next generation of buds suck. I have both buds pro earbuds and the buds2 pro are not worth the money.

Review from Samsung US
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reply from Social Commerce

Hello ZenBonezZz, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand our customers have different wants, needs, and preferences for their devices. Without knowing what features you are experiencing difficulty with, we have provided a link to the full device manual and the Samsung Support Team to help maximize your experience with this device. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Feb 26, 2024
Anonymous
3 out of 5 stars review

Frustrated

[This review was collected as part of a promotion.] I'm deeply frustrated with this version of buds. The previous certain had an extra edge or were shakes a tad differently and the buds stayed in my ears, even while jogging. This version falls out no matter what size ear things I use, the rest piece might even stay in, while the boss become disconnected from the ear piece and fall out. It's really hard on me, especially while I'm at work. I drive dump trucks, and they're filthy, and the buds go flying across the cab, landing under my feet, or whatever. I've tried everything, all without success. It's disappoint causes me grief.

Review from Samsung US
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reply from Social Commerce

Hi there AnnieLeeListensLots, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how valuable the secure fit of your buds is to your enjoyment and overall usage. We have provided for your convenience a link to an article to help with the security of the fit and the optimal placement of the buds. You can also use the Samsung Wearables App to perform a fit test while wearing the buds and connected to your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 29, 2024
Pittsyvero
4 out of 5 stars review

They have been improved

[This review was collected as part of a promotion.] This product Has been tremendously improved.I had the prior model and I had a lot of complaints about it since I was not able to perform all task worth the old version, the new version has definitely improved I would definitely recommend it.

Review from Samsung US
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Apr 29, 2024
Samfan
1 out of 5 stars review

Worst buds so far

[This review was collected as part of a promotion.] When I first tried them on the spare rubber ear buds did not match my ear size so the kept falling out and 2 the long I kept them in I got a ear infection that made my ear bleed out puss worst ear buds ever

Review from Samsung US
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reply from Social Commerce

Hello Samfan, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how frustrating this situation with your earbuds must be, in not being able to use them as intended. We have provided a link to the Samsung Support Team for assistance and to review all options that may be available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 29, 2024
Anonymous
4 out of 5 stars review

Not what I expected

[This review was collected as part of a promotion.] Brought the SAMSUNG GALAXY BUDS PRO 2 with high expectations being that most of my electronics are made by SAMSUNG. After about 1 year of owning these BUDS the case doesn't want to charge plugged in or wirelessly. Kind of disappointed because I use my earphones on a daily basis as I work during the night it ease having to have my phone in hand being that I deal with WATER. Other than that I love em.

Review from Samsung US
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