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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Aug 26, 2024
Strikedown
5 out of 5 stars review

Samsung bugs pro 2

[This review was collected as part of a promotion.] I am thrilled to report that the Galaxy Buds Pro2 have met and exceeded my expectations for the past two years. Their exceptional bass capabilities have made them an indispensable part of my daily routine, further solidifying their status as an outstanding product.

Review from Samsung US
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Jun 10, 2023
Boss
1 out of 5 stars review

Would not recommend these

The sound quality is good on these when you're listening to music and the noise canceling is pretty good. However I would not recommend this product. The reason being, the microphone is terrible at picking up your voice on a phone call so you have to shout. And most importantly, in order to figure out how to use these you have to read a 54-page getting started manual. Took me about 45 minutes to get through the whole thing. Unfortunately because the way the manuals laid out, you have to read the whole thing in order to know how to use your buds. I wish Samsung had an appreciation for conciseness and ease of use. These are headphones, it shouldn't take an hour to learn how to use them. If so they've been over engineered. And this is coming from an engineer. The only reason I bought these is cuz my phone no longer has a headphone jack. So like I imagine most people, I just needed a way to listen to my phone through headphones. Didn't want to make this science project. I'm very tech savvy but there's nothing intuitive about the operation of these headphones. You actually do have to read 54 pages in order to understand how to to do the basic stuff, like connect them, listen to music, and make phone calls.

Review from Samsung US
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reply from Social Commerce

Hey there Boss, Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a few links below to help you get to know your Galaxy Buds2 Pro better. "How to connect your Galaxy Buds," "Optimize your sound experience with Samsung earbuds," "Listen to music on your Samsung earbuds," and "Touchpad commands for your Samsung earbuds" for a plethora of great information about your Galaxy Buds2 Pro. Your earbuds have several built-in commands to enhance your user experience when connected to a phone or tablet with the Galaxy Wearable app. With just a swipe or a quick tap, you can play music, skip songs, answer calls from a connected phone, and much more. You can also customize the touchpad commands for adjusting the volume, using voice commands, and enabling Ambient sound. You can even launch Spotify on most Galaxy Bud models, including the new Galaxy Buds2 Pro. Be sure to check out the articles I have linked below. If you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00086702/ https://www.samsung.com/us/support/answer/ANS00086163/ https://www.samsung.com/us/support/answer/ANS00078092/ https://www.samsung.com/us/support/answer/ANS00078137/

Mar 14, 2023
Donums
5 out of 5 stars review

i got two pairs

[This review was collected as part of a promotion.] I loved em so much i bought another. I like the sound, size, the case, fact it has quick charge and i can lay down and sleep with them. This doesn't mean sleep sideways, but compared to others, it's the most comfortable

Review from Samsung US
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Mar 13, 2023
OuterKronos
5 out of 5 stars review

Simply phenomenal.

[This review was collected as part of a promotion.] Have used these for audio books, deep base dance tracks, and 360° Dolby movies. These are by far the best fit and sound of any of the Samsung buds. I love how Samsung really does detailed engineering and review of customer needs. Extraordinary.

Review from Samsung US
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Jul 30, 2024
Synimon
5 out of 5 stars review

Solid sound

[This review was collected as part of a promotion.] I use my buds mostly around the house and yard work but they are only ones that I can go the bed with. The noise canceling is top tier, getting rid of the AC fan when it pops on. The best feature of all the lack of ear fatigue during long plays.

Review from Samsung US
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Jul 30, 2024
QueenMy
5 out of 5 stars review

Galaxy buds2 pro

[This review was collected as part of a promotion.] I love these ear buds they have the greatest sound that I have in ear phones I love that they have so many features like ambient hearing and noise cancelation I could get any ones better. Galaxy AI is great.

Review from Samsung US
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Feb 26, 2024
BRA2K22
5 out of 5 stars review

Wonderful

[This review was collected as part of a promotion.] Its a really good product it's water resistant, and I like the fact that it's comfortable to use even when I'm taking a shower, it's noise canceling which makes it so nice for me to use makes the experience more comfortable

Review from Samsung US
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Sep 3, 2024
Ijustworkhere
5 out of 5 stars review

Excellent Product

[This review was collected as part of a promotion.] Use these daily for working out and sports. They stay put, fit comfortably, and the sound is amazing. Best part is the noise canceling... im able to enjoy my workout without having to hear other people or the music the gym plays.

Review from Samsung US
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Nov 14, 2023
Princenarnia
5 out of 5 stars review

Excellent product

[This review was collected as part of a promotion.] I use buds mainly for listening to music and occasionally over the phone. It has very good noise cancelation and it ms design fits into my ear very comfortably. It is very durable for I drooped it few times but without any damage. I love the purple color of it and it pairs great with my galaxy phone. When I answer phone with it, I hear no static nor any kind of echo or resounding sound. Clear sound and the other party has no issue conversing with me. The volume control is easy and it charges quickly.

Review from Samsung US
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May 2, 2024
ELReY2
5 out of 5 stars review

Great sound quality

[This review was collected as part of a promotion.] Got the samsung galaxy buds2 pro a few months ago and have to so say very impressed with the sound quality. There lots of different options and setting to customize the sound to you liking. Also love the noise cancelation features.

Review from Samsung US
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