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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Aug 12, 2024
JD4152342
5 out of 5 stars review

Excellent improvement over previous ears

[This review was collected as part of a promotion.] This set of buds is a fantastic refresh over previous iterations. They're super light and stay in your ear well, with crisp sound quality and good responsiveness on the TouchPads. Excited to see how they continue to incorporate Galaxy AI into the functionality of this with future updates.

Review from Samsung US
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Aug 26, 2024
ReadingAddict
5 out of 5 stars review

Big Upgrade

[This review was collected as part of a promotion.] I use my Galaxy buds every day when I'm doing chores, driving, and working. The Buds Pro 2 were a huge upgrade comfort wise. I can wear them for many hours without feeling fatigued. I use them to listen to my books whenever I'm doing chores, driving around, and even working on occasion. I also like to listen to podcasts and music with them. I have over the ear headphones, but the sound quality of the Buds Pro 2 still surprise me even a year later. I actively notice the bass when I switch to music. Can't recommend them enough!

Review from Samsung US
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Nov 13, 2023
Noxgas
5 out of 5 stars review

This is a great product

[This review was collected as part of a promotion.] I got them on amazon so I dont think it's a fault on samsungs part but my left side earbud stopped working after 1 month of having them. They could have been dropped in shiping or any myriad of reasons but for the price. All the features and the autio quality put them at a very high rating for me.

Review from Samsung US
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Feb 19, 2023
SathishD
5 out of 5 stars review

Most advance anc ,best sound so far

[This review was collected as part of a promotion.] I'm using this every day 3 hrs in gym where it's full of music and noises but samsung ear buds 2 pro has a very good anc and worked amazingly. This is also very sturdy that i dropped twice from 5ft and still no scratches. Bonus you get a additional great music with advance technology. Go for it blindly if you are looking for a earbuds.

Review from Samsung US
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Aug 26, 2024
LuckyMoni
5 out of 5 stars review

Amazing sound

[This review was collected as part of a promotion.] I love my samsung galaxy buds. The sound is amazing & clear. The buds are very comfortable & stylish. I use them for work all day & the battery life lasts. I also love that them come in a pretty purple color for us girly girls❣️

Review from Samsung US
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Dec 24, 2023
Chocolatier
5 out of 5 stars review

Unexpected surprise!

[This review was collected as part of a promotion.] I was always skeptical about regular headphones and good ones, I never thought the difference was huge. The functions are almost the same between low and mid-range ones; i.e. Bluetooth and environmental control. but. It is a much higher level. They really block outside sound in an optimal way so I used it at work when I had to work near the noise of machines. The sound is spectacular, as if it were live, elevating the musical experience and appreciation. It has undoubtedly been one of my best purchases, I can connect to multiple devices without having any problems and control it from my watch

Review from Samsung US
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May 1, 2023
Bugman600
5 out of 5 stars review

This product is amazing!

[This review was collected as part of a promotion.] These buds are a lot better fit in my ears. The noise canceling feature is amazing, I set it on and have music playing or watching a video and I can only hear very loud sounds. The ambient sound is nice especially when you want to listen to music or watch video is a quiet space while someone is sleeping and they won't wake up but you can hear if they do. The battery life is amazing! They are a huge upgrade from my old galaxy buds plus.

Review from Samsung US
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Jul 30, 2024
IBRAHIM
3 out of 5 stars review

Disappointing Experience with Galaxy Buds2 Pro

[This review was collected as part of a promotion.] I had high expectations for the Galaxy Buds2 Pro, but my experience has been disappointing. Here’s why: **Fit Issues:** The buds keep falling out, making them unsuitable for active people. Despite trying different ear tips, they just don’t stay secure during workouts or even light activities. **Connectivity Problems:** The Buds2 Pro frequently disconnect during use, even when my device shows they are connected. I often have to manually disconnect and reconnect, which can be frustrating, especially when it happens multiple times during a single call. **Not Worth the Price:** Given these issues, I don’t think the Galaxy Buds2 Pro are worth the price. For the cost, I expected better performance and reliability. Overall, I cannot recommend the Galaxy Buds2 Pro, especially for those who lead an active lifestyle or need reliable connectivity.

Review from Samsung US
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reply from Social Commerce

Hello Ibrahim, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important specific features of your device are to you every day, and we would love nothing more than to help you maximize your experience with your earbuds. With regards to the fit, we have provided a link to an article to help you with the optimal placement of the earbuds, and we recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. For the connection we have provided links to two articles we have available to troubleshoot this matter at your convenience. Lastly, we have provided a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 6, 2024
SamsungCaniac
5 out of 5 stars review

Excellent call clarity

[This review was collected as part of a promotion.] These are the best earbuds I've owned yet for voice clarity during phone calls. Once I started using these earbuds I stopped getting complaints from other callers about how well they could hear me. The noise cancellation is pretty good. It gets much better with a good seal on the earbuds, so be sure to find the best fit with the different sized tips. I also enjoy the feature that turns on ambient sound when I start talking. You don't have go keep turning your music on and off to day something to someone else. Ambient sound mode turns back off after you stop talking for a few seconds.

Review from Samsung US
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Jul 29, 2024
Camilo26e
5 out of 5 stars review

This product has a lot of great features

[This review was collected as part of a promotion.] The Samsung Galaxy Buds2 Pro are high-end wireless earphones with excellent sound features, noise cancellation, and a comfortable and durable design, ideal for users looking for a premium listening experience.

Review from Samsung US
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