Frequently looses sound in both ears. Sent it back to Samsung support 2 times. Both timrs they send it back workung perfectly, and within 2 weeks the same problem. 95% sound loss in both buds. They should issue a refund or free upgrade. These are total garbage.

[This review was collected as part of a promotion.] I use it on a daily but specifically for working out and running. I haven't had any issues with disconnects or any distortion in audio as I've had with other bluetooth devices. The audio is great and most importantly it doesn't fall off my ears as I've had issues with Jabras ear buds. I would definitely recommend if you want to stay within the Samsung eco system because your able to adjust settings but still great regardless. My wife who is an iPhone user prefers the audio quality over her airpod pros.

Bought those on April. It starting to give me ear irritation, I thought it was temporary symptoms but it continues to happen as I used. So, I contacted Samsung and sent buds 2 pro to them and also sent the picture of both of my ears where you can see clearly infected and swollen l. But, they rejected claim only because I didn't see doctor with my symptoms....

[This review was collected as part of a promotion.] I have had nearly all the different generations of earbuds from Samsung and every generation I notice there's a problem with the left ear bud connecting disconnecting or otherwise having some kind of issue. Also no matter what ear rubber I use they continuously fall out of my ears. Like Samsung but I would avoid these moving forward until they figure out whatever the issue is.

[This review was collected as part of a promotion.] Use my buds mostly at work where I need to be able to use one at a time to keep one ear free. The fact that these buds don't have a "master" bud like others ear buds that you have to always use makes it so nice because I can use one until it is dead and then just swap and use the other. The Galaxy AI functionality is also convenient despite not using it that much as of yet

[This review was collected as part of a promotion.] I use the buds 2 pro for everyday uses from going for a light walk, to gaming, and also in the gym. It takes alot of effort to actually knock them out of your ears. They are light so sometimes you dont even feel them in your ears. As for performance they are the best sounding ear buds by a mile much better than apple or the beats ear buds.

[This review was collected as part of a promotion.] I bought this model of Samsung earbuds since I liked the Samsung live buds 2 and the buds 2 pro is better. The sound is good and being able to choose if you want noise canceling or being to hear what's going on around you is nice,but battery time needs to be improved.

[This review was collected as part of a promotion.] I love the quality sound of the bud. Every time I want to enjoy watching a movie or dive deep into a music I use my buds which are a matching buddies with my s23 ultra. However, my ears reacted badly to my buds and went crazy with wax and inflammation despite I cleaning my buds every time. So for now unfortunately I cannot use them ~_~

[This review was collected as part of a promotion.] I use these earbuds daily for use with gaming, listening to music, and watching movies. Switching devices with these earbuds are seamless and get me straight into what I need to hear. Can't wait to see how the next generation of earbuds compare to these, especially the Samsung AI feature.

[This review was collected as part of a promotion.] Listen, I hate my job. So i need some headphones to take my mind off of work. These buds are in my ear anywhere from 6 to 11 hours a day. It's how I Listen to everything. And I mean everything. I take my phone calls, Listen to podcasts, music. I even use these buds to test the songs I record myself. They are long lasting and sound *chefs kiss* . I love them.