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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Jul 29, 2024
Phil21
3 out of 5 stars review

Buds pro 2 review

[This review was collected as part of a promotion.] Good buds, but the wear out too quick and are too sensitive to water. Mine slowly doed afger about a year and got just a coulle drips of water and then would charge anymore. Many manufacturers have water resostant buds now so hope they get improved upon. Also they fallout a lot if youre innthe gym working out. Ended up having to get bids that can stay in my ear

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hello Phil21, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you and we are always happy to assist in any way we can maximize your overall experience. While these earbuds do have an IP rating of IPX7 and can withstand being placed in up to 1 meter of water for up to 30 minutes, however if you are using them for exercise or they are exposed to anything other than fresh water we do recommend ensuring they are clean and dry prior to being placed back in the charging case. We have provided a link to the Samsung Support Team if you have additional questions about water resistance or would like to explore repair options. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 14, 2024
julien
1 out of 5 stars review

disappointing

These are the third pair that I have returned, it always happens that suddenly one of the two (right or left) begins to be heard very low and with noise until days later the other begins with the same problem, as I said before this is the third time that happens to me, so I don't want them anymore, i don't recommend them at all, and one more thing, at least for me they are quite uncomfortable to the point that my ears hurt

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi there Julien, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your earbuds are not functioning as intended. We have a great article that we have linked below to help you troubleshoot the quiet audio you mention experiencing. We have also provided a link to an article to help you with the fit of your device for comfort and security. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

May 1, 2023
Dwa54catrun
5 out of 5 stars review

This Product has excellent sound,lasts all d

[This review was collected as part of a promotion.] I mainly use my buds for. Listening to music while I'm doing work or just contemplating the day to relax. Also for answering the phone when I'm busy? It's nice to have something that you can leave your hands free to continue working.

Review from Samsung US
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Aug 12, 2024
Micki300
5 out of 5 stars review

I love them!!!

[This review was collected as part of a promotion.] I had some other earbuds that I will not mention but they were not noise reduction nor what I wanted. I heard about the Samsung earbuds and decided to try them out and they have been amazing. One day I came home and put them on my bed like I do everytime I come from work. We'll this time my grandson was at my house and took them in the bath tub with him. I was a little upset but I did two things; I ordered another one but I also let the other one sit out to dry. To my amazement a few days later it worked as if it never hit the water. This is why I love my Samsung earbuds.

Review from Samsung US
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Aug 25, 2023
Tsukki
5 out of 5 stars review

Most Compatible Earbuds to pair with my S23 Ultra!

[This review was collected as part of a promotion.] I currently have the Buds 2 Pro in Black Color. Having first used them, a pop-up immediately shows up on my phone. Shortly after, Galaxy Wearable updated, and within it, so did my buds. The process was too easy, and I had my buds fully set-up within minutes. I've been using these buds for 6 months now; having used the original Buds Pro and Buds Live before, and let me just say, the upgrade was worth every penny.

Review from Samsung US
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Aug 21, 2023
Wackytack
4 out of 5 stars review

Sometimes annoying to open.

[This review was collected as part of a promotion.] I love using these for everything really movies, gaming, talking, and watching videos. It's always nice to have a good pair of ear buds in addition to over the ear headphones. The only downside is sometimes they are annoying to open because it's hard to get a grip with 1 hand to open the case. And whenever I accidentally drop them I get so scared not because they'll break but because the case loves to open up and since the buds are round they sometimes roll like 20 feet away and its so annoying.

Review from Samsung US
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Feb 5, 2024
AmandaM
5 out of 5 stars review

Can't Live Without Them!

[This review was collected as part of a promotion.] I absolutely love my buds! I use them for everything from work calls to the gym. I love the clarity and ease to go from call to listen to music. It's very convenient that I don't have to take my buds out to have a conversation (although sometimes with active noise canceling there's a slight delay). The one thing that needs to be fixed is the find my buds option isn't always available or working..which can be annoying when you misplace one. But the replacement options make it a bit easier. Also beware of the occasional bug during software updates. Otherwise I love and wouldn't hesitate to get another pair.

Review from Samsung US
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Dec 22, 2023
Trish94
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I have been using the Buds Pro 2 while exercising and have not had to adjust or place back in my ears as I did with other series. While wearing at work the buds will tell me to stretch my neck if held in one position too long. I just love these new buds.

Review from Samsung US
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Sep 8, 2022
Tony
5 out of 5 stars review

For the most part I love them.

as for feature packed they are the best i have ever used. i haveoddd ear size or shape i guess and find it a little hassle getting them in enough that i feel comfortable they won't come out. the different size tips doesn't really help the issue. my previous favorite earbuds were the beats pro and i absolutely loved the way the could be inserted in your ears as well as having the loop that go's around your ear almost making it impossible for one to fall out. would be a great feature to think about in the future.

Review from Samsung US
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Nov 13, 2023
Madison
5 out of 5 stars review

This product is game changing

[This review was collected as part of a promotion.] The Samsung Buds2 Pro accompany me daily, no matter the task. Whether it's at school, watching a movie, at work, learning how to cook an amazing Thanksgiving dish, or attempting to learn Spanish, they do it all and seamlessly. My Samsung Buds2 Pros have been through it all with me, listening to love songs, that turned into break up songs while I was crying my eyes out. Listening to Thriller by Michael Jackson and then All I Want for Christmas is You by Mariah Carey as the seasons switch. As my life changes, my Buds2 Pro are always waiting to take me into my next chapter!

Review from Samsung US
Helpful?0TSVSSLSUST413606811673