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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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May 13, 2024
Anonymous
4 out of 5 stars review

Sound is superb

[This review was collected as part of a promotion.] I was in the market to try a new pair of Samsung buds and was not sure on the ones I quite like. So I decided to try These ear buds since I did get them on a deal. At first glance right out the box they are pretty purple that's eye catching. Upon trying to put them in I felt I can never get a great fit. I even tried watching videos and everything in-between. It's also not the first time I heard of these not staying in the ear,.hence the four stars. They also have AI built right into them which has some cool features.

Review from Samsung US
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Aug 26, 2022
Erwin
5 out of 5 stars review

Way better then the buds pro

i got the galaxy buds pro initially and loved them. i got these and compared the two and the galaxy buds2 pro is way better. the fit is much better, it is smaller and fits better in the ear. the bass compared to the first one, is significantly better. it is more dominant but not overbearing. the mids and highs are clear and have room to hear everything. also, love the texture of these buds. it's smooth and the case has a satisfying snap when closing because of the stronger magnet. overall great upgrade. you will not be disappointed

Review from Samsung US
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Sep 2, 2022
Eb Knows
2 out of 5 stars review

What battery life?

i had the original galaxy pro earbuds and the fit was awful. when i ordered the galaxy pro 2 earbuds i did it with anticipation that the fit for my ears would be better. it is a huge improvement. however, the battery life is just plain awful. i charge my case and battery to 100% everyday. when i talk they only last 45 min or.less until i get the message that they are at 15%. i have power saving feature on my galaxy ultra 21, i don't know if it is also available on the earbuds. samsung needs the original pro battery life with the galaxy pro 2 fit. then the earbuds will be close to perfection

Review from Samsung US
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reply from Social Commerce

Eb Knows, thank you for your feedback regarding you new Samsung Galaxy Buds2 Pro. We’ve included a link from our website to some information about the battery life of the whole Samsung Buds line of products. Otherwise, please feel free to reach out to the Samsung Support Team for assistance with troubleshooting the battery of your new Samsung Galaxy Buds2 Pro. Thank you for being a Samsung customer. –Elizabeth Samsung Galaxy Buds Battery https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Dec 12, 2023
IsaNoteGirl
5 out of 5 stars review

Amazing ear buds

[This review was collected as part of a promotion.] I love these for the gym. They don't fall out even while doing cardio or lifts. They have a great battery life and its great that the case charges them for when I forget to do it. Plus I have a cute purple color to match my Note. Would recommend!

Review from Samsung US
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Apr 29, 2024
Sonny1269
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I enjoy this product very much, i use them at work 8 to 10 hours a day battery life is great one earbud will last at least 6 hours no problem. I enjoy the feature which turns off when it hears a voice that way I can communicate with others. I also enjoy the feature with Ambient sound I can hear what noise is around as well as listening to music or videos

Review from Samsung US
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Aug 21, 2023
NoNo4617
5 out of 5 stars review

Good product for purchase

[This review was collected as part of a promotion.] I like these earbuds for my everyday use. They are a comfortable fit for my ears and they don't fall out easily. The ambient feature is excellent. The sound is great when listening to my music or while making a phone call. Love the battery life.

Review from Samsung US
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Feb 24, 2024
Janice25
5 out of 5 stars review

I am pleased with my buds

[This review was collected as part of a promotion.] I am very pleased with the features. I wish they'll figure out how to "No fall" in your ears feature too. I still use my wired galaxy earbuds as I don't want to lose my galaxy buds. They're not cheap!

Review from Samsung US
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May 17, 2023
Mrsmith
3 out of 5 stars review

Great, but do not fit

[This review was collected as part of a promotion.] What I like about these earbuds is the great sound, noise canceling, and using them for phone calls without having the phone in my hand. I mainly use the ear buds for videos, but the sound doesn't match the mouth or the action on the screen at times. I like that they are lightweight and fit comfortably. However, they fall out of my ears when I talk and walk. I use the largest tips and they still fall out of my ears, even when I'm still. The ear buds just take a bit longer to fall out. I use the Buds Live most of the time, but they fall out if I move to much.

Review from Samsung US
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reply from Social & Commerce

Salutations MrSmith, Thank you for finding the opportunity to share your thoughts with us about your Samsung Buds2 Pro. We appreciate your feedback as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most memorable experiences when our products are being used. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit. As you know, with the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Sound lag is when the sound output does not match what’s happening on the connected device's screen. There are several reasons why you may experience sound lag on your Samsung earbuds when playing videos or games. However, there is usually an easy fix, such as strengthening the Bluetooth connection. Check out the link below that contains an article titled, "Sound lags from Samsung earbuds when videos and games are played" for some helpful tips to prevent audio lag. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/support/troubleshooting/TSG01200670/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits

Jun 27, 2024
Galaxy4Me
2 out of 5 stars review

Battery Bomb

I bought these Galaxy Bud Pro 2, to upgrade from my Galaxy Buds+. To be honest, I find myself picking up my old Buds+ allot more often to use, bc I get better battery life out of them. It seems that the new Buds Pro 2s battery runs out quicker than my older ones. And sometimes when moving my head, I can hear static, like if there's a wire loose somewhere😆 Let's just say, I'm not too happy about my purchase🙄 but still rocking my old & trusted Galaxy Buds+ all night long🎶🎶Yeah‼️

Review from Samsung US
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reply from Social Commerce

Hello Galaxy4Me, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the battery life of your device is to you on a daily basis. We have provided links to articles to help with both the battery life and the static you mention hearing with your device. We have also included a link to the Samsung Support Team if these experiences continue with your earbuds. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 18, 2023
Skooly
4 out of 5 stars review

Well rounded earbuds

[This review was collected as part of a promotion.] I mainly use my galaxy buds in the gym or while running. They are comfortable to wear for extended periods of time and the noise cancellation works well. Ambient sound mode works good too. The galaxy wearable app makes it easy to adjust settings and switch between other galaxy products like the watch 5, which also pairs nicely with the galaxy buds

Review from Samsung US
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