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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 2,091-2,100 of 7,071 reviews
Aug 21, 2023
dpasq33n3
5 out of 5 stars review

Beyond my expectations

[This review was collected as part of a promotion.] So I use a portable A/C unit for my garage when I work from home. It can get pretty noisy, and I usually turn it off if I have a meeting - leading to a hotter than I would like workspace. I decided to try my new Buds Pro 2 as my microphone/speaker for my video and meetings, and they are a game changer! I can hear better with them than with my computer speakers, and bonus - people in the meeting cannot hear my A/C running!!!!! I had no idea this would happen, so I have to say how very pleased I am with their performance.

Review from Samsung US
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May 1, 2023
HalJordan
5 out of 5 stars review

Buds 2 Pro

[This review was collected as part of a promotion.] I recently upgraded to these from the original galaxy buds and the difference is like night and day. The features the 2 pro has are greater by leaps and bounds. I use these for work as well as stuff around home and they've just helped to make things more enjoyable. 10/10 would recommend others get them.

Review from Samsung US
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Mar 24, 2023
Cscann0122
4 out of 5 stars review

The surround sound, auto connect.

I love my Galaxy earbud pro 2. I wish the case had a small loop so I could hang or attach it where I would not lose them like I did. But excellent sound. Love the intelligent feature it switches automatically to my surroundings. I will be ordering a new set.

Review from Samsung US
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Aug 18, 2023
Anonymous
5 out of 5 stars review

Galaxy Buds2 Pro

[This review was collected as part of a promotion.] I have a Galaxy Fold 3 and a Galaxy Watch 5 Pro and those paired together with the Galaxy Buds has been amazing. I am able to access them easily through the Galaxy Wearables app and makes them easy to find, see battery life and just access them with ease. I use the Buds when I'm either on the computer either doing work or gaming. I can pair them back to my phone and I use them on the mower. They easily block out the noise mowing and that's a plus for me as I don't really care for headphones that cover my ears. So far I haven't noticed any flaws with them and Im very happy with the purchase.

Review from Samsung US
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Dec 8, 2023
Michael
1 out of 5 stars review

FALLS OUT OF EAR DO NOT PURCHASE

I absolutely HATE these earbuds. They do not stay inside your ear. I've tried all the replacements that it comes with in the box as well. My mom also experiences the same issue with hers. It's really such a shame because the version prior did not have this issue whatsoever. It's like they didn't even test these before they released them. WHY DO THEY KEEP FALLING OUT OF THE EAR?! I wish I could get a refund honestly and go with something else. DO NOT WASTE MONEY ON THESE.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hello Michael, thank you for taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. If you are continuing to struggle with the fit of your device, you can attempt a fit test while wearing the buds in the Samsung Wearables App to determine optimal placement in your ears. We also have available foam conform ear tips compatible with this device. Lastly, we do have 15 day return policy if you are finding you just can't find the optimal fit. We have provided a link to the Samsung Support Team if you have additional questions. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Sep 5, 2024
Gristok
2 out of 5 stars review

Not bad, if they stayed connected

[This review was collected as part of a promotion.] Product is ameture at best. Disconnects while listening to music. Maybe galaxy AI would help this product do better. Phone and buds both updated. Sometimes will not even pair to my S23 Ultra. I have to go into the app to tell the earbuds to wake up and connect when I put the earbud into my ear, Before it would auto connect. Wanted to like this product but it's not great.

Review from Samsung US
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reply from Social Commerce

Hi there Gristok, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love to help you have the best experience possible with your earbuds, and troubleshoot the Bluetooth connection. We have provided links to a few articles to help you in this at your convenience. We have also shared a linkto the Samsung Support Team if you have additional questions or continue to have this experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 28, 2024
Danielaaa
5 out of 5 stars review

My black earbuds!

[This review was collected as part of a promotion.] I love my earbuds, I love being able to control the noise, especially when going to the gym. The super neat thing about them is if you lose them there's an app on you phone which will show you the last location you used it at. Which comes in handy cause my mom tends to lose hers a lot.

Review from Samsung US
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Jan 2, 2024
Shooterbud
4 out of 5 stars review

Love them but right earbud is giving out

love these earbuds, I have used them almost everyday since I got them a little over a year ago. it's just now the right earbud is giving out its not as loud as it used to be even after cleaning and it also just started rattling when I'm listening to music.

Review from Samsung US
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reply from R&R Team

We appreciate your feedback on the Galaxy Buds2 Pro! We’re glad to hear that you’ve enjoyed using them daily. The Galaxy Buds2 Pro is crafted for outstanding sound quality and comfort, allowing users to immerse themselves in their audio experience. With features like AI assistance right in your ear, Intelligent Active Noise Cancellation, Enhanced 360 Audio, and a secure, comfortable fit, the Galaxy Buds2 Pro really elevate the listening experience. If you're experiencing dampness with your right earbud, we recommend checking for software updates or resetting the earbuds, as this can often resolve sound quality concerns. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. We appreciate your support and hope you continue to enjoy the rich audio experience they provide! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Mar 2, 2024
G8day4music
4 out of 5 stars review

Samsung Earbud Pro2 . Why I Recommend.

[This review was collected as part of a promotion.] I'd just like to tell all of you about MY Samsung Earbud Pros 2. I love the fact that I can use mine at night to go to sleep. They are just the right size. Small super light weight and they don't hurt my ear. I only have to use one so then I can still hear if someone is calling for me at night. My Samsung earbuds are also great during the day when I'm outside working tending to my chickens and my dogs. I can turn off the world and listen to my music and not hear all the traffic driving by on my busy city road. But then If I should recieve a call it's just as easy to answer by tapping. It makes my work go by fast and keeps me happy. I can allow the outside noise in if I would like to, by just tapping. What I also love is I can throw my earbuds on my wireless charger and they charge super fast. I wish all earbuds did that. They link to my phone super easy too. I also love the size, small enough for my pockets in my pants or my purse, but open up for big sound, use one or both. They also come in other colors. Oh and you can add protection too since things sometimes happen. You download the Samsung app too, also don't forget to add to your samsung account. HEY, Samsung, please if you see this please add carry case or carry handle for free. That's all thats missing! Would be nice;) Oh wait, add a few more colors to like neons.💚💛🧡🩵💜 Or Neon cases or handles. I hope I shared what I love about my Samsung Earbud Pros 2s. You Will Love You A Pair I Recommend Buying💯❤️

Review from Samsung US
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Oct 27, 2022
Christopher
3 out of 5 stars review

Finding earphone

i find it annoying you can't locate your ear buds when their in the charchung box same issue with the ear buds pro i lost them somewhere in the house never found them since they are in the box should have a way to locate them love the quality but this really sucks

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Christopher, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Buds2 Pro. Through the SmartThings App on your cellular device you can locate the charging case for your buds even if the buds are still inside. Please feel free to reach out to us at any time with further feedback or questions about your Samsung products. –Elizabeth SmartThings App https://www.samsung.com/us/support/answer/ANS00078849/ Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages