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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Dec 2, 2023
LightBuds2ProUser
5 out of 5 stars review

Good sound and ANC

[This review was collected as part of a promotion.] PROS: After a month experience, I like sound quality of Buds2 Pro. Ears are more comfortable compared to Buds Live (I have both). The ANC is impressive and blocks out noise in the work environmnet pretty well. CONS: Hard to control sound by double tap function. Need to be improved.

Review from Samsung US
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Mar 10, 2024
Gym Goer
2 out of 5 stars review

:/

I received these as a gift I asked for. What I didn't realize is the changed the shape from the original regular galaxsy buds. These are very uncomfortable and always fall out. Sound is still good, the style with the new shape is kind of weird too. Less sleek.

Review from Samsung US
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reply from Social Commerce

Hey Gym Goer, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be to have a device that you enjoy listening to but the fit may not be ideal for prolonged listening or active usage. If you haven't done so already, this device does come with additional ear tips in a larger and smaller size in a small cardboard box in the original package. We have also included a link to an article to help achieve the fit you are looking for, and lastly we recommend performing a fit test while you are connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Feb 23, 2023
StormJohnson
5 out of 5 stars review

PACKED WITH FEATURES

[This review was collected as part of a promotion.] I love using the passive audio while I work and as I speak to my employees. The feature that allows you to listen to your music and as soon as you start speaking it lowers so you can have a conversation it's just amazing and makes everything so fluid. I think the sound that AKG did with these headphones is amazing especially when activating the Dolby Atmos option on my Samsung S23 Ultra. The noise cancellation is really great especially when you just need a moment to tune out the world. It really does pack a big punch in such a small package. One of the best purchases I've made when it come to headphones.

Review from Samsung US
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Aug 12, 2024
LittleBro
5 out of 5 stars review

Awsome buds

[This review was collected as part of a promotion.] The Galaxy Buds 2 are a perfect addition to my Samsung family of devices. They work seamlessly with my phone, watch and even my TV. And with AI, seems like theres nothing thats impossible. They also sound amazing and noise canceling is the best. Overall the best buds I have ever purchased.

Review from Samsung US
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Oct 10, 2023
Sam Sung
1 out of 5 stars review

Slow to connect and uncomfortable

I bought these earbuds maybe 3 months ago now. The sound is good and the battery life is great but they are the most uncomfortable earbuds I've ever worn. Also they don't always make a sound when you tap the bud to pause and they don't immediately connent to my phone. I owned the 2 of the galaxy buds + that came out years ago and absolutely loved them. I didn't have any of these issues with them, they were comfortable, always chimed when I tapped to pause, and it always connected to my phone the second they opened. I had to upgrade because I lost one of them, I was hoping these would be better since they're double the price

Review from Samsung US
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reply from Social Commerce

Hello Sam Sung, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important a nice comfortable fit is to your enjoyment with your buds. We have shared a few links about how to wear your buds. You can also try out the additional tips that were included in the packaging in a few different sizes. You can also perform a fit test while wearing the buds in the Samsung Wearables App. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Wearing the Galaxy Buds https://www.samsung.com/uk/support/mobile-devices/wearing-the-galaxy-buds/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 16, 2023
Devc093
5 out of 5 stars review

Awesome buds, great sound

[This review was collected as part of a promotion.] Very good noise cancelation. Stay in ears well. Great sound. Ambient sound enhances what you can hear. Connect seamlessly to your device. Sometimes the mic can be muffled and picks up too much sound for the listener or person on phone call. Overall, an amazing product and very happy.

Review from Samsung US
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Jul 29, 2024
CD3113
4 out of 5 stars review

One of the Best Buds I've Ever Owned

[This review was collected as part of a promotion.] I'm grateful to buying these since fall of 2022. I have always wanted a pair of noise canceling ear buds. These really helped me get through my studies by blocking out any outside distractions along with listening to music better and perfectly. There's still flaws to the device. They keep easily sliding out sometimes whenever I wear for a while. Also, there has been this booming wind sound that fills up the left ear piece and it can only be stopped whenever I turn off noise canceling mode and ambient mode.

Review from Samsung US
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Jul 29, 2024
surf4lifemd
5 out of 5 stars review

The best earbuds I've ever used

[This review was collected as part of a promotion.] I have had these buds for 2 years now and absolutely love them. The sound is amazing and the noise cancelation makes them perfect for using when mowing the lawn or on public transportation etc. They are so comfortable and the ability to pause by tapping is so convenient. I also love how amazing the new Galaxy AI features integrate with these without the need to upgrade (although I do plan to upgrade in the future because it can only get better from here!) Samsung has been my favorite mobile brand for over a decade and continue to make stellar products. Well done!

Review from Samsung US
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Apr 29, 2024
Alepxis
4 out of 5 stars review

Muy buenos!

[This review was collected as part of a promotion.] I like the shape of the headphones, it is comfortable but it could be more functional, the buttons sometimes touch themselves with the ear. The audio is very good although it could have a little more bass, the connectivity is very good, but something bad is the battery, they don't last as long as I would like, but otherwise it's very good! I hope they get something later without having to cover the ear due to bone conduction.

Review from Samsung US
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Apr 29, 2024
DarkA7
4 out of 5 stars review

Amazing features if it fits your ear shape

[This review was collected as part of a promotion.] I would say the only down side of this product is the fit. The sound quality is great. The app connectivity is much easier than some other brands like Sony but because of the shape of the buds they aren't for everyone! A few of my friends did find the plastic to rub their ears uncomfortably

Review from Samsung US
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