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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 1,201-1,210 of 7,071 reviews
May 1, 2023
Snearman
5 out of 5 stars review

Sound Great, Feel Great

[This review was collected as part of a promotion.] These are the best sounding and feeling ear buds that I have ever owned. The noise cancelation is on par with Bose and the battery life is above average. The charge case also makes it a thoughtless process. The case will charge them from zero three times before it needs to be plugged in itself. Only problem is my wife keeps stealing them.

Review from Samsung US
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Mar 13, 2023
Artham
3 out of 5 stars review

Not Worth the Value

[This review was collected as part of a promotion.] Using it to listen to music, phone calls and social media, during workouts, driving, and when multitasking. Battery life is awesome, always issues connecting to the phone when using Facebook messenger, have to remove them from ears very slowly because the rubber part separates from the buds easily, and gets stuck in ear.

Review from Samsung US
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reply from Social Commerce

Hello Artham, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. If you have changed the silicone tips from the original size that comes with the device, please ensure the tip is fully placed on the device. The end should sit flush to the body of the ear bud. If this is the case and still they are slipping off with ease, please reach out to the Samsung Support Team, linked below, for assistance. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Mar 13, 2023
RobbyRee777
4 out of 5 stars review

Great sound quality, Ok form factor

[This review was collected as part of a promotion.] The buds are great! They last longer than previous renditions, sound better, are more emersive and look nicer. The only gripe is the buds don't stay put in your ear as well as some other galaxy buds. Overall I'd recommend them hands down.

Review from Samsung US
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Aug 27, 2023
Reviewed
2 out of 5 stars review

Poor fit.

I was so excited about these. Have had them for 2 months and the fit is horrible. Tried multiple tips and cleaning and they still slide out. Dont get these if you have smaller ears. So sad these dont have wingtips. Sound is great but it means nothing if you have to push then in every couple of minutes.

Review from Samsung US
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reply from Social Commerce

Hey there, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. If you have tried the additional tips that came in the original packaging of your device, we have foam conform tips available on our website for this device. The material change has been helpful for some of our customers that are struggling with the tips included with the device. We have also included a link to the Samsung Support Team if you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Sep 30, 2022
RobbieB1983
5 out of 5 stars review

Really Great! Definitely Recommend

so i was given the galaxy buds live for a bday present. the design of them hurt my ears immensely. i traded them back in and ordered the pros 2. the difference was outstanding. i actually fall asleep with these in my ears for hours when i am watching tv on the one in my bedroom. i can wake up hours later and no ear fatigue at all. i a tually look forward to being able to find more opportunities to wear these. the ease of connection between my pro 5 watch, 22 ultra phone and samsung smart tv was so easy. the features were great and honestly above my apple airpods pros 2nd gen. the feature of hands free and letting me carry on conversations is great. the price point isnt to shabby either. i definitely recommend these!

Review from Samsung US
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Feb 3, 2024
AGalaxylover23
4 out of 5 stars review

Overall good product

[This review was collected as part of a promotion.] The seamless connection could use work when trying to use only one bud I have noticed that the left buds takes far longer to connect to my device than the right one does. The sound quality it good but seems lower when swapping from a video to a phone call or visa versa. Touch for the buds overall is great. The buds fit comfortably in ears without feeling heavy or irritating I find that they are in my ears at all times but are not noticeable battery life could use some attention using one at a time I can normally make the whole day but the only last for around 3-4 hours at a time.

Review from Samsung US
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reply from R&R Team

Hi AGalaxylover23. Thank you for taking the time to share your thoughts on the Galaxy Buds2 Pro! We appreciate your detailed feedback. We’re glad to hear that you find the sound quality good and that the touch controls work well for you. We acknowledge your concerns about the connection speed when using one bud and the battery life. To address these issues, please ensure that your buds are updated to the latest software version. You can do this by opening the "Galaxy Wearable" app on your phone, connecting your Buds, going to "Earbuds settings," selecting "Earbuds software update," and choosing "Download and install." Make sure your phone is connected to Wi-Fi during this process. We value your input as we continuously strive to improve our products. To help conserve battery power, remember to store your earbuds in the charging case with the cover closed when not in use, and adjust notification settings in the Galaxy Wearable app on your phone or in the Galaxy Buds app if you’re using iOS. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Jul 30, 2024
Anonymous
5 out of 5 stars review

All around great product!

[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are the best wireless headphones I've ever owned! I use them every day on the way to work. Whether I'm listening to music or an audio book, the sound quality fits the mood. The richness in tones and depth of bass is incredible. One of my favorite features is the ambient listening mode. Walking downtown and being able to hear my surroundings while jamming to my favorite tunes is the best! I would live to see what Galxy AI will add to the Buds2 Pro, endless possibilities!

Review from Samsung US
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Feb 26, 2024
choops1012
5 out of 5 stars review

Easy and Quality

[This review was collected as part of a promotion.] These ear buds are used by me daily! They're comfortable to wear in long stretches if I'm working or out and about. The sound quality is great and the app to change settings on them is very easy to use. The switching between my Galaxy phone and tab is quick and super convenient too! I can't recommend these ear buds high enough.

Review from Samsung US
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Mar 18, 2023
Samsungfangirl
5 out of 5 stars review

Great quality, ultimate comfort

[This review was collected as part of a promotion.] I upgraded from the Galaxy Buds +, they were OK but they kind of hurt my ears. The Galaxy Buds2 Pro are super comfortable!! The noise cancelation is also so good - I couldn't believe how much sound it blocked out. Finally, the sound quality is top notch. These buds are great!

Review from Samsung US
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Mar 13, 2023
Alenduil
5 out of 5 stars review

The Go Anywhere Buds!

[This review was collected as part of a promotion.] I have rather large ears, to the point that most earbuds just fall out. The selection of extra rubber ear pieces is spectacular! The large ones fit perfectly and the purple is very stylish, but all of the other colors look spectacular as well! I haven't had any problems with them falling out while on the go or working out and I've had them for over a year now. I 10000% recommend them to anybody and everybody!

Review from Samsung US
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