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Customer reviews for Brother DS-740D Duplex Compact Mobile Document Scanner, 600 dpi Optical Resolution, 1-Sheet Duplex Auto Document Feeder for
Brother DS-740D Duplex Compact Mobile Document Scanner, 600 dpi Optical Resolution, 1-Sheet Duplex Auto Document Feeder
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4.1 out of 5 stars
stars45 ratings43 reviews
  1. 5 stars53% (24)
  2. 4 stars29% (13)
  3. 3 stars4% (2)
  4. 2 stars0% (0)
  5. 1 star13% (6)
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Showing 1-10 of 43 reviews
Aug 31, 2021
Kimberly
5 out of 5 stars review

Verified Purchase

GREAT LITTLE SCANNER

ONCE IFIGURED OUT HOW TO INSTALL (AND THAT WAS MY FAULT ) IT WAS SUPER EASY TO DIGITIZED A MOUNTAIN OF PAPERWORK i PREVIOUSLY HAD PURCHASED A NEAT SCAN FROM AMAZON IT WAS TERRIBLE SO I RETURED IT AND FOUND THIS ONE ON WALMART WEBSITE GREAT PURCHASE DOES JUST WHAT i NEED ITS PERFECT !

Review from walmart.com
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Jan 26, 2023
Sean
5 out of 5 stars review

Verified Purchase

Works well

So far, this item has worked well for what my needs are. You can scan individual documents or scan multiple to build a PDF file.

Review from walmart.com
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Apr 18, 2025
Timothy
5 out of 5 stars review

Verified Purchase

Compact. Portable. Efficient.

This portable scanner is efficient and easy to use. I have looked for many years to find a reliable scanner like this. You won't be disappointed.

Review from walmart.com
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Aug 26, 2020
Bonnie
5 out of 5 stars review

Verified Purchase

Was looking for a compact document scanner and this one had good reviews and a decent price. Will post a review after using the product.

Review from walmart.com
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Mar 28, 2026
Erma
4 out of 5 stars review

Scans one sheet

The scanner you’re supposed to be able to put in several sheets of paper, but I find you can only put in one piece of paper or it tells you got a paper jam and you have to pull the plug. Wait a few minutes plug it back in to continue scanning any documents.

Review from brother-usa.com
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Apr 29, 2021
Donald
4 out of 5 stars review

Verified Purchase

Nice scanner

loading the software was a real problem

Review from walmart.com
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Feb 22, 2026
George
1 out of 5 stars review

Verified Purchase

DO NOT BUY

If you are running Win 11 OS, DO NOT BUY this Scanner. Win 11 will not detect device, and if it does it freezes up. Only 10% of software downloads, then freezes up. Will not complete installation. Nightmare set up.

Review from walmart.com
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Jun 25, 2025
Jennifer
1 out of 5 stars review

Verified Purchase

Doesn’t work

Review from walmart.com
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Jul 5, 2021
john
1 out of 5 stars review

Verified Purchase

make sure it wiil work for you befor you get it

did not work at all could not scan the setup had to go online because do not have a way to use the setup disk just did not work for me

Review from walmart.com
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reply from Brother

We are sorry to hear that your Brother DS740D machine is not working properly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support

Mar 15, 2023
Abraham
1 out of 5 stars review

Verified Purchase

Stop a lot , and say jammed, which is no jammed

Review from walmart.com
Helpful?3L7KICU0N90Y13606564296
reply from Brother

We understand you're experiencing errors with your Brother DS740D machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support