I’m not sure how they can call it wall hugging when back fully up top is10 inches from wall and your backside is 3 feet ... so I can barely reach side table. Otherwise I love this adjustable base with all its features. Very impressive and the price is a great value. This same type of another well know brand is twice the price. They have made for a easy setup but do caution queen is extremely heavy and took two people to move but that’s is to be expected with this type of base. We used a hand truck to the door and then a trolley to get through the door. The only reason for taking a star away is the Poor/lack of wall hugging feature.

If you are purchasing this base for the WiFi capability, GO ELSEWHERE. The company that makes this base for Sam's Club, South Bay International, is useless. They don't respond to emails. NO SUPPORT. And when the base is not connected to WiFi, you get to listen to a BEEP every 15 seconds. The ONE time South Bay responded, they wanted me to crawl under the base and disconnect wiring to stop the beeping. This happens so much, they even have photos to show you how to do it. I bought this base because I have a broken back. I don't need to do your work for you. Sam's Club: STOP SELLING THIS BASE with NO SUPPORT and the advertised WiFi DOES NOT WORK.

I would STRONGLY recommend that there be something in the setup manual that denotes that if you don't disable OR connect to WIFI your bed will beep incessantly. Which made me think it was defective until I thought to read comments on Sam's club. Not a place you should have to get installation instructions.

I chose this unit because of the wall glide feature. When the head is raised, my nightstand is not within reach. I either have to lower the head down or get up out of bed to reach something. Very disappointed as the feature I was excited about doesn’t exist

I was diagnosed with acid reflux and needed to elevate my head at night. I didn't like the idea of taking anti-acid medication for the rest of my life. I've had good experiences with Members Mark products, this was no exception. Their satisfaction guarantee is priceless. The large carton was delivered in the driveway as expected. It is heavy, I had to slide it into the garage and wait till my son could make it over the weekend and help me get upstairs. The assembly is not as easy as some had put it, not complicated but not easy owing to the weight. We had to maneuver it into a bed frame, fortunately it fit well. With a 12'' foam mattress and using all the leg extensions it seems a little lower to the ground than my bed with a box spring. There will be this beeping annoying sound until the frame is connected to WiFi. The WiFi setup was flawless after downloading the app. So far so good, the massage unit is nice and the frame adjusts nicely to elevate my head. This whole frame is about 150 lbs, so heavy duty. I also like the fact that the legs are widely spread with broad bases to distribute weight. All in all a very good product, let's see how long it lasts

I like the bed but the customer service was very difficult to deal with. The first item I ordered came damaged. I contacted customer service and they said they would replace it. I explained to them that the item was on the second floor and we had to pay someone to bring it up our stairs. They told me it's not a problem, they'd have someone pick the damaged item up and redeliver a new one which would be brought up the stairs. The company that picked the damaged item up was nice but didn't schedule a date for pickup. They called me and said they would be here in 30 minutes, luckily, I was home. The new one was delivered to the downstairs. I called Sam's club and they said someone would come to bring the item up, that never happened. We again had to pay people to bring the item upstairs. Not sure if I'd ever order a large item like this again.

So far I am happy with the bed frame, it went together easy and set up is good. I did find that when raising the head that the bed made a horrible noise. After evaluating the problem I found that by applying a small amount of grease to the top rollers that it eliminated the noise.

It works quite well. I sleep very good on it all night.

Frame works well, top rollers did make Terrible noise, but a litte grease fixed the problem

So far it's awesome. The only readon I didn't give it a 5 star is because I haven't had it for long. Hopefully it stands the test of time. But currently, I'm totally satisfied and I loved the price.