We’re sorry to hear about your experience with the Panera Broccoli Cheddar Soup. This is not the experience we aim to deliver, and we’d really like to understand where we fell short. Your feedback is important to us. Please contact our Customer Care team at 800-274-2526 or email customercare@blountfinefoods.com, and reference case #1105641 so we can learn more and assist you. We look forward to hearing from you.