Ordered the tires online on May 3 and was given the option to schedule installation online during the same week. The shop called to say the tires hadn’t shipped and rescheduled installation. Never got a notification that the tires had shipped, and eventually, on May 19th, I showed up to get them installed only to be told the tires never shipped, but had been in stock the entire time. Was also told I was a day late which never showed up on any communication. The communication is awful between corporate and the local shop: hours on website don’t match, you can’t directly call the local shop without going to the corporate Tire and Battery outsourced phone line. Not great. The tires themselves were everything I wanted for the first thousand miles. Quiet, very comfortable, great grip, everything. I’ve noticed lately that road noise seems to be increasing and I’m starting to feel every bump again. This could just be me getting used to the tires. The value was exceptional, and the folks at the local shop are great. I highly recommend going into your local Tire and Battery center to establish and confirm everything until there is some semblance of synergy between online, corporate, and local.

I bought the tires and scheduled appointment to install. Just an hour before my appointment, they called me, they were overbooked and came at different times. They didn't install properly after i went in different time and it was air leak after installation. they still not fixed once, twice .... after multiple appointments cancellation and rebooking

These are the absolute worst tires I have ever purchased. As soon as we got on the interstate we could instantly tell that there was something wrong. Upon inspection we discovered that the back passenger tire had 10lbs more air than the other 3 tires. Assuming this would fix the incredibly rough ride we proceeded on our way home. Unfortunately this only helped marginally. Made sure all lugs were tight. Went back to Sam's the next day to discuss our concerns with how rough the ride is. Made an appointment for the following week. Back 2 tires were not balanced. Got back on the interstate only to feel every little imperfection in the road. Turned around and went back. Back 2 tires were out of balance again. The employees tried to balance again but this did not help. I called them instead of turning around again. This time they ordered 2 new tires for the back saying that they must be defective. Once they came in I got an appointment and was taken in as soon as I arrived. To my disappointment I was charged installation on both tires that they said were defective. This was through no fault of my own so I do not feel that is was right to charge me installation for these tires. But that is not the worst part. My car still has the same vibration as before. Funny thing is before I left the employee told me if this did not fix the issue than I must have a bad wheel. That's funny because 2 weeks ago when I drove my car to Sam's to get these new tires I had absolutely no vibration and I was riding on 4 Hankook Dynpro tires that were on the car when I bought it in November 2020. How could it be that tires that were 5 years old and well worn rode significantly better than a brand new set of Pirelli tires. So they already had an excuse for these tires before I even left. I would be embarrassed to sell tires that ride this rough. You feel every little imperfection in the road. I would not recommend these tires to anyone nor at this point would I recommend buying tires at Sam's Club.

Had four new Pirelli Scorpion AS Plus 3 put on our Infiniti QX60 very pleased with them! Always thought we had to have Michlin for the 80,000 warranty. Employee at Sam's Club mentioned when we asked that he liked Pirelli. So we tried Nothing to loose! And we're sold! Perelli was and is known for high-end tires, focusing on superior quality and performance.

Well done and fast and friendly

Tires are great, very pleased

Good job, well done and in a timely fashion

We couldn't believe the difference these tires made on our vehicle,will buy this brand again!

2018 CRV. So far happy with purchase. Only about 500 miles.

Excellent customer services and support