Customer reviews for Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color)

Customer reviews for Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color) for

Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color)

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4 out of 5 stars

stars619 ratings593 reviews

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Showing 171-180 of 593 reviews

Dec 11, 2019

Derek S

5 out of 5 stars review

Verified Purchase

Great way to buy

Delivery and installation were very professional and quick

Helpful?

reply from Samsung

Hello Derek S! Thank you for taking the time to leave us a review on your experience with your new Samsung refrigerator. Thanks for the 5 Stars and for choosing Samsung to be a part of your home! ^Lena

Oct 12, 2020

Anonymous

5 out of 5 stars review

Verified Purchase

Good Job!

It meets our needs. The product was delivered as promised and installed to our request.

Helpful?

Jan 23, 2020

Saundra Wright

5 out of 5 stars review

Verified Purchase

Great value

I love all the features. Great space arrangement.

Helpful?

reply from Samsung

Samsung is thrilled to hear that you love your new refrigerator, Saundra Wright! Welcome to the Samsung experience! ^Lena

Dec 3, 2022

Grumps

1 out of 5 stars review

Terrible fridge: breaks every few months

This is the crappiest fridge I have ever seen. We were so excited to have a new fridge and within 2 1/2 years we have had to have service people come out and fix it at least 3 times. After the warranty is up, you are paying out the wazoo for parts, labor and “visit fees” to fix the dang thing. NOT WORTH IT.

Review from Samsung US

Helpful?

reply from SEA Care

We understand that a refrigerator is one of the necessary appliances, Grumps. We'll be glad to look into this for you. You may contact us via our Support Channels below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you! -Angelica

Sep 17, 2022

Mel

1 out of 5 stars review

DO NOT PURCHASE

*Beware!! Appliances are breaking down faster then you can say Whirlpool. Unfortunately my refrigerator has had 2 malfunctions same issue with the compressor and water leaking from freezer to my wooden floors all within 1 year. I was left me without a fridge for over 2 months now and not willing to exchange for a different model or reimburse for lost food or medicine. I called whirlpool corporate, had it escalated and you left me voicemail that basically said oh well we are not responsible. I'm letting everyone know in all platforms.

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Jul 19, 2022

samsung4

4 out of 5 stars review

Samsung4

[This review was collected as part of a promotion.] Purchased the 4-door three weeks ago. It comes with several component bens which I like for storing different veggies and freezer components. However, the inside shelving and door space are smaller than my old refrigerator due to where the ice maker is located.

Review from Samsung US

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May 2, 2024

Karpster2000

1 out of 5 stars review

It Horrible.. Run Forrest Run!!!!

might be the worst purchase of my life.. never again. I'll buy their tv's.. but this fridge is a joke and I should get a full refund.. like other have said noisy. Ice maker freezes up every two weeks.. fridge cant keep cold.. its a mess.. so disappointing

Review from Samsung US

Helpful?

reply from Samsung Care

Greetings, We know how important it is to have a reliable refrigerator at home is. Let us help. Here is a link to the user manual, kindly go to page 73 for troubleshooting steps for your ice maker that is noisy and always freezing. User manual. https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Here is a link for troubleshooting steps for your refrigerator that is not cooling, kindly watch the video and click the embedded words. Refrigerator, Freezer, or FlexZone is not cooling enough. https://www.samsung.com/us/support/troubleshooting/TSG01001029/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147106416) to help our team pull up your information when you message us. Thank you. -Ricardo

May 22, 2024

xiao

1 out of 5 stars review

Very bad Samsung support experience

It is leaking the water. And I requested repair service twice and paid twice. But issue was never been resolved. I had to clean the water every few months. Recently, it got worse. I had to clean the water every few days. And I asked the samsung support, they just keep asking me to pay for the new repair service, but why should I pay for the same issue again and again? They should fixed the issue at the first time!

Review from Samsung US

Helpful?

reply from Samsung Care

Greetings, We know the importance of having a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your refrigerator that is leaking, kindly watch the video and click the embedded words. Water leaks in a Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147167868) to help our team pull up your information when you message us. Thank you. -Ricardo

Apr 13, 2020

Sidingmanrws

1 out of 5 stars review

Dud

[This review was collected as part of a promotion.] Bought it. Kept it 4 days and returned it. Went and bought a Kitchen-Aid. The only thing we buy from Samsung are phones. Another negative is that parts when needed are to hard to locate. May have to file for retirement before you get them.

Review from Samsung US

Helpful?

reply from Samsung Care

Thank you for being the best part of Samsung. Your feedback and opinion are important to us in order to make quality products. ^Pat

May 29, 2023

Chinny

1 out of 5 stars review

Buyer Beware!

Impossible to clean. Inherited this fridge from the previous owners of my current home, and I still have been unable to disassemble it. There are parts of the refrigerator that need a screwdriver…a SCREWDRIVER… to disassemble and even that still does not work. This refrigerator is disgusting.

Review from Samsung US

Helpful?

reply from Samsung Customer Care

Chinny, let's go ahead and provide tips and tricks on cleaning and removing your fridge's shelves. Please check this link to clean and remove the shelves and drawers. Also, kindly watch the video on how to clean your refrigerator. Cleaning and removing the shelves and drawers https://www.samsung.com/us/support/answer/ANS00063107/ Clean your refrigerator https://www.youtube.com/watch?v=Gw_NOk1rLAY Deep clean your refrigerator https://www.youtube.com/watch?v=vWp2bnE3uhQ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145856113) to help our team pull up your information. Have a great day ^Camille