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Customer reviews for Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color) for
Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color)
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4 out of 5 stars
stars619 ratings593 reviews
  1. 5 stars62% (386)
  2. 4 stars13% (79)
  3. 3 stars5% (33)
  4. 2 stars4% (26)
  5. 1 star15% (95)

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Showing 141-150 of 593 reviews
Mar 27, 2025
RobRob
4 out of 5 stars review

Refrigerator

[This review was collected as part of a promotion.] Nice refrigerator. The only issue we have is that the temperature will not go below 34° F.

Review from Samsung US
Helpful?26R92L7T96M513605802684
Jan 17, 2025
Samsung fan
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I bought this 3 weeks ago I have been very happy with this refrigerator.

Review from Samsung US
Helpful?26R92L7T96M513605802684
Aug 16, 2019
MrsHutchins
1 out of 5 stars review

The worst

i have had concerns since buying this thing about a month ago. the flexzone keeps my food room temperature and the freezer is the worst i have ever seen.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

MrsHutchins, I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with information that addresses your concerns: 1. Refrigerator, Freezer, or Flex Zone Cooling Issues: http://bit.ly/2Eg3RFE Thank you for being a part of the Samsung family! ^Cat

Jun 28, 2019
IDK1
1 out of 5 stars review

52 hours and freezer at 60 Degrees

we have now had two of these delivered and both were plugged in and after 52 hours the freezer was not cooling down. we have sent them both back and now going with another brand.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat

Jun 1, 2020
Joe L
1 out of 5 stars review

Don't buy it

[This review was collected as part of a promotion.] don't buy it. impossible to clean. also, the doors get loose. no way to tighten down easily. save your time and money.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

Thank you for sharing your Samsung experience. ^Ty

Oct 14, 2022
Dboso
3 out of 5 stars review

Cools but…

Three years in and ice maker leaks water. I bought the whole kitchen suite and now microwave is out, oven digital display lights up everything and the fridge ice maker leaks water…

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Care

Hi Dboso, We appreciate your review of the experience of the water leaks on your refrigerator and the digital oven display on your microwave. Here is a link to "Water leaks in a Samsung refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas I also shared this link about "An Icon Appears on my Samsung Oven Display": https://www.samsung.com/us/support/troubleshooting/TSG01204542/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us this reference number (1145033049), which will help our team pull up your information. Have a great day. Melardo

Jan 19, 2020
CVG3
1 out of 5 stars review

No Ice

ice maker has been serviced multiple times and replaced once. it's only 3 years old. we'd even be willing to pay for a new one at this point, but samsung cannot provide one that works.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1141134780. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We thank you for being a part of the Samsung family. ^Cat

Oct 8, 2024
Albe
5 out of 5 stars review

Great appliance!

[This review was collected as part of a promotion.] Excellent product, is very functional and the best part is that connect to Wi-Fi! I just wish that the doors closes faster but if still open the refrigerator will send you an alert.

Review from Samsung US
Helpful?26R92L7T96M513605802684
Oct 19, 2021
BSTARD
1 out of 5 stars review

Class action on this fridge

If you want to know what true regret is buy this fridge. Currently class action against samsung relating to this fridge I know because I'm part of it!

Helpful?26R92L7T96M513605802684
Apr 15, 2020
Eileen
1 out of 5 stars review

ice bucket is FROZEN SOLID AND STUCK

[This review was collected as part of a promotion.] the ice bucket is frozen stuck! how do i fix this! apparently not the only one with this problem! should have researched complaints! this expensive refrigerator is only one year old!!!

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

Hi Eileen! I'd like to help with this. I recommend using the information in this link (https://bit.ly/2Z9yrtN) to help with your ice maker being stuck. ^Jecca