The Pro Adapt soft is not what I would call soft. It is firm with a little hug to your body. Easy to turn over in. The cooling gel center doesn't really help a lot when having a hot flash, but the mattress doesn't sleep hot. We have only been sleeping on this for a month. My shoulder would hurt after sleeping, not any more. They tell us it will get softer. I think it will be 5 stars then.

This mattress is extremely comfortable. I have rheumatoid arthritis and have noticed a significant change in my sleeping patterns I no longer wake up several times a night in pain. Since it conforms to my body my entire back is supported and along with the pillow I no longer have neck pain.

[This review was collected as part of a promotion.] We bought this bed out of necessity and did not get a chance to research it as much as I do with most major purchases. I had heard they were hot to sleep on and it took a long time to break in. I was reluctant to commit. The salesman assured us we would have 100 nights to sleep on it and decide if it was for us. We have loved it since the first night. It is not hot at all to sleep on. We did not have to break it in and we love the adjustable base we added to it. My favorite part is the massage setting. Overall we are very happy with the whole system and would buy it again.

Plus One Star for the substantial quality of the mattress. Plus One Star for the look of the mattress. Plus One Star for the easy set up. Minus One Star for comfort. Mattress feels like a rock so I probably made a mistake in buying a firm mattress. The ones in the stores that so tried probably were broken into when I tried them, so probably wasn't experiencing the true feel of the mattress. With this new mattress for almost 2 months, couple of times had a back ache and couple times my legs cramped up. Not sure if due to the mattress or not. Minus One star for the adjustable feature as the mattress does not fully conform to the shape of the Ease and doesn't feel very comfortable in the upright position. Wasn't expecting this for one of the most expensive mattresses I have purchased.

I have a split king. I have the soft and my husband has the firm. We are sleeping 100% better! The bed conforms to your body and I now sleep with no pain from pressure points. I love that you can adjust the bed for reading or propping up your feet. Warning....its hard to get up in the morning!

I could tell it was different when I laid down on it in the showroom. It is definately FIRM which is what we were looking for. I sleep so much better. My husband is sleeping better! When my husband does move around on his side of the bed it does not disturb me like it did with the other mattresses we have had. I used to wake up sore, achy and tired in the morning and now I wake up feeling great! I also love the cooling technology, I think that is what I noticed in the show room. Every other mattress felt "stuffy" after experiencing the coolness of this mattress. I had to persuade my husband to spend the money for this mattress but we both know it was worth it.

I have been using this bed for over a month now. I really love the flexibility it provides to raise on either side, particularly for my consistent reading habits. The firmness helps a lot more for my back support. Sleeping patterns have changed for betterment. In all a great gift for myself.

I've had the mattress for normal by the month. I did not have back problems with my old mattress it was just getting old and need to be replaced. I expected to be rejuvenated in the morning after sleeping on this mattress. Instead my back is and shoulder is hurting me. I will give it another month and see what happens.

[This review was collected as part of a promotion.] I love that I don't toss and turn all night trying to get comfortable and I wake up rested. It has done wonders for my back, the support throughout the night allows me to wake up without lower back pain.

This mattress is way too hard it's like you sleeping on top of a exam table. They tell me was hard because it wasn't broken so they told me I need to walked on it so I did for weeks then they told me it was hard because my house was cool so I put a heating blanket on it I've had it nine months and the bed is just as hard as the day buy it... I HATE this mattress.....