Had a Tempur for years and recently replaced it - the new "firm" model is very hard and the tested "medium" is very squishy. Neither seem to be the middle of the road that the older models were and we are having difficulty getting used to the firmness of the mattresses we bought. Older now and perhaps have more joint aches and pains but we seldomly wake up refreshed but rather with exaggerated aches and pains. Would try the "medium" but not sure that would be better and don't want to be stuck with that should it not work better and we want to switch back again. The trial period is almost up and we are 'conflicted as to what to do with this very expensive and not so comfortable bed system. Also got a set of the most expensive sheets that were never opened and decided we do not need but the store refuses to take them as a return or exchange so we are stuck with nearly $400 in useless product!!! A decent product but one that requires very very careful evaluation before spending the money they demand. In our case we are not much pleased with the purchase and get poor responses from the retailer.

We got our ProAdapt Medium Hybrid at the beginning of January, and I was a bit nervous because I heard that some people need a few weeks to adjust to their new Tempur-Pedic. But it was literally the best night sleep I had in awhile the very first night. Definitely get the medium hybrid if you're unsure on the level of firmness, and if you don't like that sinking in feeling. The added springs combined with the memory foam is perfect. Also me and my fiance are a bit on the hefty side and it's still holding up beautifully so don't worry about your weight. I also no longer wake up with back pain, so that's amazing. I know it's expensive, but it's worth it. I spent months researching mattress brands, and I realize that these things are pricey for a reason. Honestly if you need a sign to get it, here it is. Just do it.

After looking at several mattresses, I bought the firm pro-adapt mattress. It is very firm but I have read that as you use it, it will get softer. I like it but it is very different compared to the other mattresses I have owned. I am still getting used to it. It is very pricey but hope to fall in love with it as I sleep on it.

If you are looking for a firm mattress, the TEMPUR-ProAdapt Firm is fantastic. After a couple of minutes it molds to the shape of your body, holing you in a straight, comfortable position. Our old mattress was causing back pain due to sagging. After only a couple of nights on the TEMPUR-ProAdapt Firm there was a significant improvement with complete relief a few days later.

I had an original firm mattress and was worried the new tempur wouldn't live up to old one. I got the firm one and it seems comparable to my original in firmness (or very very close). Thank goodness cause I love this mattress. Not used to the chill coating but put thick mattress cover to to try and prevent cool. Still some cool but I'm ok. I love my mattress.

This mattress is unbelievably comfortable and supportive. I highly recommend the hybrid! It has a very slight bounce which eliminates the sinking feeling of some Tempur-Pedic mattresses. I am a side sleeper with arthritis in my hips. I never wake with pain in my hips with this mattress. This is by far the best bed I've ever slept on. Absolutely worth every dollar I spent!

The mattress and frame are of great quality and very comfortable. The very difficult part is in getting our mattress and frame registered with tempurpedic. A serial number is required. Your chat line told us the serial number is on a tag found under the mattress cover. We remove all bedding and mattress cover all the way - no tag. We finally found the tag pressed under the mattress between the bottom of the mattress and frame. When you are elderly, this is a very difficult task. Now to register the bed frame. I'm a little worried about finding the serial number for our frame. It would be most helpful if you consider your elderly customers in the future. Maybe have the serial number printed on the receipt or place the tag in an easier location.

[This review was collected as part of a promotion.] We are on night 4 with this bed and are loving it. We exchanged a purple 4 for this and it's flap much better. My wife and I both toss and turn significantly less because the memory foam just cradles. My low back, and hip pain from the purple mattress has disappeared, and my shoulders also don't hurt. Very pleased so far!

My husband and I purchased a Tempurpedic Mattress and box springs 9+ years ago. Recently we started having problems with the mattress sagging. I called the company and they couldn't have been better! Their service was extraordinary! They far exceeded my expectations! Everything they said and did was perfect! I am so excited to have found truly great service in today's world! Tempurpedic you are wonderful!!! Our new mattress is so nice and comfortable! Thank you!!!

I'm amazed how at how well I sleep on our Tempur-pedic! I have shoulder and sciatica issues; and I no longer wake up stiff and sore. It took a couple of weeks for my body to adjust, but that is expected whenever getting a new mattress. I now sleep so sound, no longer waking up every couple of hours to change position due to discomfort like I did with a different brand of memory foam mattress.