Originally ordered the Cloud online and then cancelled and upgraded to the Adapt pro med-hybrid. We also got a smart base. It took forever for one order to get cancelled and updated. Further more, we never received our $300 special package(protector, sheets, pillows). With the money we spend on these products, a 3-5 day window for email correspondence is absolutely absurd.

this is our first king size Tempur-pedic and we love it! The firm yet supple feeling is what we like the most-plus having the extra room with a king size offers is even better. We also have the remote adjustable platform which comes in very handy as well. We will have this for many years I'm sure

To be completely honest when I walked into the mattress store and saw the prices of these mattresses I was ready to walk out and get something more affordable. I purchased a brand new mattress about 3 years prior and since the day I bought it I've woken up in pain everyday and I didn't want to go through that again with a mattress that was more than 3 times the price I paid for my current mattress. After speaking with the sales person about return options and warranties I finally took a crowbar to my purse and bought the mattress. Let me tell you, this is the best mattress I've ever slept on. I wake up every morning and feel great. No more pain or numbness. No more getting massages because my back and shoulders are killing me. This mattress has changed my quality of life so much that if I knew then how great I would feel each day by changing the mattress I sleep on, I wouldn't have thought twice about the cost. You spend probably about a third of your life in you bed, do yourself a favor and spend the extra money and get a quality mattress because it really makes a huge difference.

I like the feel of the mattress and its support. I have the Tempur-Pedic ProAdapt Medium Hybrid California King. Before purchasing I read comments regarding "sleeping hot" but I did not take them seriously. If you purchase this mattress I believe that you will feel the hotness as I am awaken by it numerous times during the night. Again, it a good mattress with a wonderful feel to its sleeping surface but it is the "hotness" that ruins it for me. I recommend this product but with the aforementioned provisos. Pretty unhappy now and I don't know what to do.

I bought the ProAdapt Medium Hybrid Mattress a little over a year ago. I loved it at first and but within 9 months I began to wake up with a stiff back. I thought it was just me until I slept in another bed and felt fine in the morning. This bed is terrible, and unfortunately, you may not realize until it's too late. And Tempurpedic will do nothing for you. It's become an exceedingly expensive clothes rack, as I refuse to sleep on it. DO NOT BUY THIS BED.

[This review was collected as part of a promotion.] I've always wanted a Temperpedic mattress and finally made the purchase. I can't believe I didn't do this sooner. I sleep better and wake up without pain. Also go the adjustable base which I highly recommend.

[This review was collected as part of a promotion.] I've had back surgery and a broken leg, if you've experienced pain then you will understand how important it is to find the right quality of mattress that will give you a restful night. When it comes to Tempur-Pedic you can't beat their quality in mattress. It's always hard trying to find the perfect mattress fit that isn't too soft nor too hard, the Temur-ProAdaft is firm, but not so firm you feel like your sleeping on the floor. I'm finally able to get the rest I need and would highly recommend this bed to others who have joint pain.

[This review was collected as part of a promotion.] I have problems with my lower back. When I wake up in the morning my lower back is half way block and I need few minutes to be able to walk normally. But since I'm sleeping on the Tempur-ProAdapt, I don't wake up with lower back pain anymore. Great pressure relies mattress.

Absolutely NOT for senior citizens, extremely difficult to change the sheets since this mattress is very heavy (queen size). I regret immensely buying it but after spending over $3000 I am stuck for life. 1st time putting a sheet on by trying to lift one side, something snapped in my shoulder & I have not recovered yet from this injury. I wish I could return it & recoup some of my money but I know it's not possible so unfortunately for me, I'll have to straggle with it for the rest of my life (I'm in my late 70's). Sorry Tempur-Pedic, I DO NOT RECOMMEND your mattress, this model or any other Tempur-Pedic model as well especially for older adults. For many years I had Sleep Number bed in king size (2 X twin) but after my husband passing, I moved & downsized so I bought this queen size mattress. I wish I could go back to the Sleep Number mattress & get rid of the Tempur-Pedic one but I can't afford to do just that.

I was a big advocate of Tempur Pedic until now. I bought an advantage firm mattress 9 years ago. I loved it until it began to severely sag over the past year. They have a 10 year full replacement warranty. Warranty department said they will cover it but want to replace it with a medium support and if I want a firm support they will charge me $1700.00 for an upgrade. I don't want an upgrade I want firm replaced with firm. That is all I want. The difference between the mattress they approved(adapt medium) and the pro adapt firm is $800.00 retail. I offered to pay that but they refuse. They want $1700.00. This is not a warranty at all. The mattress they approved is not the most like my mattress because it is not firm. When I explain that to customer service they are very rude. So very disappointing.