Our 7 year old Tempur-Pedic mattress was failing and we were not sleeping well. Customer Service directed me to their warranty qualifications. We were granted a new mattress via email within 2 days of submitting the warranty requirements. Our new mattress was delivered in 2 weeks as promised. Customer service was awesome. Because warranties usually have loop holes, we were prepared to purchase a new mattress. In fact, we had been shopping and were very close to making a competitor's purchase. I am so glad I made the phone call to Tempur-Pedic. We choose the firm. Although we thought the firm was a bit too firm, we slept 10 hours straight that first night without tossing and turning. We overslept (by 3 hours!), we were late for work, and it was worth it. The firm proved to be perfect.

[This review was collected as part of a promotion.] This is the third Tempur-Pedic mattress we have purchased. I bought my first one about 20 years ago and just replaced it. When my son was ready for his "adult" bedroom set we bought him a Tempur-Pedic. We all love them! Delivery ad set-up was definitely white glove.

The ProAdapt Medium hybrid is the perfect blend of contouring memory foam and support. The hybrid prevents the feeling of sinking too far into the bed, especially when doing things like sitting in the bed and watching TV. Hands down the best mattress I have ever slept on.

[This review was collected as part of a promotion.] As constantly reminded by our daughters, my wife and I were way overdue for a new mattress. In making a decision, we were determined to research all available mattresses. The choices were mind-numbing and very confusing. In the end, however, we reverted to our long time preference to buy only the best. Tempur-Pedic is the brand we had always heard WAS the best. The rest was easy. We had recently purchased an 8K TV for our bedroom, so we chose the Tempur-ProAdapt medium hybrid split king, together with the Tempur Ergo split king adjustable base. Everything about the purchase process was 5-Star, and we now look forward to a great night's sleep, each and every night. We could not be more satisfied!

I panicked when this mattress was delivered because it was SO firm. The first couple of nights were actually uncomfortable but within a couple weeks, it was conforming to my body and I now sleep better than I ever have. It's the perfect balance of support and comfort. I no longer wake up with my body aches and pains.

Pro: one it's broken in completely, it'll be super comfy. Getting there! And definitely an improvement over our last mattress. Con: taking way too long to break in, leaving us with sore backs some days! Company needs to start breaking in mattresses (every mattress company) prematurely prior to customer purchases/delivery!

I love this bed and the adjustable base. I sleep better than I did with my old bed. I am less sore when I wake up most mornings now. I would definitely recommend this bed to anyone. The mattress protector, that I HAD to purchase however, was a complete waste of money. It does not keep you cooler at all like it claims it's supposed too and the fitted sheet slides all over on it because it is way too slippery. It's also nonrefundable, which I think is ridicules since it was not cheap. I would only give this a 1 out of 5 stars. I would give the ProAdapt Medium Hybrid 5 out of 5 stars.

So, we bought the twinxl split king. We have had the mattress now a month and its finally getting softer. It's been like sleeping on a ply-board. The first two weeks my back and joints hurt me bad when first getting up. The reclining adjustable base with LED light is nice to have at night. Love the vibrating base. Is it worth what we paid. Hard to say at this point.

Previously owned a medium Tempurpedic mattress and it sagged in the middle like a hammock which was terrible for my back. Thought that a firmer mattress would be better. Firm mattress is very firm and terrible for the back too, even with the fully adjustable frame.

When the mattress was initially delivered, I felt we'd made a mistake going with the firm. The first 2 nights, I tossed and turned while my husband instantly slept better than ever. Over a period of about 2 weeks, the mattress soften just enough to mold to our bodies perfectly. We both love it!