I have a bad back and for the last 6 months have difficulty just getting out of bed. There have been times where my wife has had to help me. The Luxe Adapt Firm mattress foam has softened causing my spine to dip. The sag is minimal and not meeting the 3/4" criteria on the 2 1/2-year-old mattress and our warranty claim was rejected. I'm not sure what I am going to do. We purchased individual mattresses my wife wanted the colling / softer mattress which she loves. I am an engineer and can tell the density of foam has weakened.

This is the second Tempurpedic mattress we have owned in the past 20+ years. We had one of the original mattresses and we would never buy anything but a Tempurpedic. My husband tosses and turns all night but I never feel it with the Tempurpedic mattress. On other mattresses I feel every movement, but my Tempurpedic assures us both of a good nights sleep. ❤️❤️

I keep questioning if this mattress was worth the money. I haven't came up with a answer yet. I will say this, I am sleeping 6-7 hours straight at night. I have not done that in YEARS!! My dog is nine and I had to retrain him not to wake me up during the night to void. So my sleep hours are great. The adjustable base really helps with my sinuses. Now for the things that I'm not pleased with: My shoulder and hip hurts more with this bed than my last and I am not happy with the split mattresses. Also this bed is not good for intimacy. The split is odd and your mate seems to be so far away. I would have kept a queen size bed over a king. Also customer service is amazing!!

The bed was fine for the first week or so, then it got a hump in the middle. It felt like I was sleeping on two twin beds pulled together. We called Bernie & Phyl's where we purchased the Mattress & foundation from. We tried return the items a gentlemen from Bed Check LLC was sent out to check for stains, after he examined the mattress he pointed out we had the wrong foundation. We called Bernie & Phyl's to make a long story short they said it wasn't their problem call Tempur-Pedic !!!!

Ever since we purchased this mattress in Aug of 2023, it feels as though the center of the mattress is higher and firmer than the sides. This results is a feeling of falling out of the bed. Since we did not purchase the "mattress protector" from the retail store they told us they will not do anything about any problems we would have. We are currently looking at going back to a Select Comfort mattress.

After 6 wonderful years with rhapsody luxe , we developed a bit of a divot on my side. Easy warrant process, however the bed we loved was no longer available. We were guided to this and recommended firm being the closet match. Six months later my wife and I both are having terrible hip and should pain as this bed is rock hard, and way too hot. I reached out to customer service hopefully to no avail. Stay away from this mattress.

Im greatly disappointed in this bed. I had high hopes. I dont know if I was given a used bed or what, but one side was already dented in, like it had been slept on. It was from day one. I contacted customer care and they took 10 days to get back to me. When they did they wanted me to send my information again. I refused because it took alot to move that heavy mattress to take pictures and I rehurt my back. Low and behold they had the information that I sent. Also there was no way for them to not have it because you couldnt continue with the claim without the needed information. I had several reps and the last one told me that the bed was not dented enough and the claim was denied. So there is no way for the bed to show that much dent by design. It is a very dense mattress, and you could see it a little bit, but you can feel the huge difference in both sides after flipping it around, which also leads me to believe I have a used mattress. I dont weigh enough to cause any type of dent like that in the bed on day way. So good luck if you need to submit a warranty claim on a faulty mattress that was designed not to cave in, but is some how different on two sides from the 1st day you sleep on it, They will not honor the defect warranty.

[This review was collected as part of a promotion.] This is the best mattress I've ever owned (in 50+ years). It's so comfortable, doesn't get hot, and I wake up rested. So glad I took the leap and purchased this mattress - probably the best give I ever gave myself! And I love the adjustable base too!

[This review was collected as part of a promotion.] I have suffered with back/neck problems for over 20 years. This is the 4th mattress I have tried over the past 5 years. So far, it's the most comfortable one I have had, however we haven't even had it for a month... so both me and my husband are still getting used to it. It has helped my lower back problems and my Chiropractor has noticed a difference. However, my neck pain has continued. I had also purchased a Tempur-pedic pillow, which I just started using about a week ago. I am hoping after my body gets used to the new mattress and the new pillow... I will notice more relief from my neck and back pain. As with any mattress... it takes time to adjust!

We were very excited about the cooling that the luxe adapt had when we tried it In The store but when we got it delivered and put the mattress protector on we couldn't feel any cooling whatsoever so we took the protector off and just slept with the fitted sheet over the mattress but still could not feel the cooling affect. Very very disappointed that we spent so much on this mattress that touted cooling and we don't get that at all. My fitness watch tracks my body temperature at night and there has been no difference with the luxe adapt which is supposed to allow you to sleep 5 degrees cooler. So while the bed is comfortable I would no way spend the amount of money we did when there are plenty of good memory foam beds out there for less.