Customer reviews for LG Top Control Dishwasher with TrueSteam

Customer reviews for LG Top Control Dishwasher with TrueSteam for

LG Top Control Dishwasher with TrueSteam

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4.2 out of 5 stars

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Aug 6, 2024

CarmW

4 out of 5 stars review

Great little dishwasher

[This review was collected as part of a promotion.] This product looks sleek, and is super quiet! Once you step out of the kitchen, it's hard to hear. Inside has plenty of space for a variety of dish sizes, and the 3rd shelf is super convenient. This thing really cleans! The only reason it's not a 5 star is because the wash and dry in an hour doesn't have the best drying ability. We've had to set additional dry time.

Review from lg.com

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Dec 29, 2024

Anonymous

4 out of 5 stars review

So quiet

I bought it for two months now. The layout and capacity is great. I was able to load my dishes and pots and pans with ease. The third tray was a plus. The washer cycle seems to take a long time. There is only a 1 hour wash and everything else is 2.5 hours. It seemed ridiculous to take that long.

Review from lg.com

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reply from LG Digital Care Team

Thanks for your review, Betty! We’re glad you’re enjoying the quiet performance, spacious layout, and handy third rack. 🙌 We hear you on cycle times, as we're always looking for the best ways to improve. We recommend checking out our guide at https://www.lg.com/ae/lg-story/helpful-guide/lg-dishwasher-cycles-from-a-to-z for a full guide on our dishwasher cycles. If you ever need any help in the future with your LG Dishwasher, feel free to get in touch with us on social media @LGUSSupport. We’re always happy to help! *Joseph

Feb 17, 2023

Jonesta3

5 out of 5 stars review

High quality premium experience Dish-washer

Bought this dishwasher in December and it has been a real treat. First and foremost, the look is sleek, modern and premium. The LED lighting, seems like a superficial function, but I realized how much I was sacrificing with my old Dishwasher that didn’t have it (iphone light and all!). The clean is a premium clean, but the dry is the best I’ve ever experienced. This is the dishwasher of dishwashers, anyone that is considering buying one, should consider buying this one. It is a great product, I am very happy with it. Busy mom’s got no time to rewash or redry my dishes!

Review from lg.com

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Aug 5, 2024

Clif10

1 out of 5 stars review

Worst Dishwasher I've Ever Purchased

[This review was collected as part of a promotion.] I purchased this product in June. It worked for two months and then threw and error code AE, even though inspection revealed no leaks. The dishwasher would not reset and will not function with the AE code still active. Allegedly LG service is showing up at some point to look at it. Even if they do show up and fix it, it is unacceptable for a product to brick itself in under 2 months. I've owned other dishwashers and never had a problem like this, which, I think, indicates the poor quality control at LG. In short, this is the worst dishwasher I've ever owned, although since it is completely non-functional at the moment, it's a bit of a stretch to even call it a dishwasher

Review from lg.com

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reply from LG

Hi there, Thank you for sharing your experience with us. We understand that encountering an AE error code on your LDPH7972S dishwasher, especially so soon after purchase, is concerning. We understand your situation and appreciate your feedback. To address the issue with the AE error code, please ensure that the dishwasher’s filter and drain are not obstructed, as these can sometimes trigger error codes. If the problem persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore possible solutions. We’re here to help and resolve this for you. AE & E1 ERROR CODE - DISH WASHER - https://www.lg.com/us/support/help-library/ae-e1-error-code-dish-washer--20150140935066 We appreciate your patience and understanding. —Renzo

Aug 1, 2024

Con24

5 out of 5 stars review

New LG Dishwasher

[This review was collected as part of a promotion.] Have been using my new dishwasher for about 4 months now. It has a wide variety of settings - dishes come out clean unless I use an incorrect setting. Fairly quiet and very easy to keep the front of the dishwasher spotless. Love it!

Review from lg.com

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reply from LG

Hi, Con. Thanks for taking a moment to share your experience. It’s wonderful to hear how much you’re enjoying the LG Dishwasher (LDPH7972S) model. The wide range of cycles, strong cleaning performance, and quiet operation are standout strengths of this model, and it’s great to know the spotless stainless finish has been easy to maintain. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jul 27, 2024

RhKHa

3 out of 5 stars review

So so

I've had this a little over a month and I only like it so so. It cleans but when I have the dry boost added it still does not dry dishes. Lower rack seems flimsy and bends over so my glasses don't stay upright

Review from lg.com

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reply from LG

Hi there. Thank you for sharing your experience with the LDPH7972S dishwasher. We’re glad to hear that it cleans well, but we’re sorry to learn about the issues with drying performance and the lower rack. For the drying issue, ensure that the rinse aid dispenser is filled, as this can help improve drying performance. Also, make sure the spray arms are not obstructed and are rotating freely. Regarding the lower rack, try adjusting the placement of the glasses and other items to avoid overloading or misalignment. If the rack seems flimsy, checking for any loose or damaged parts may help. LG Dishwasher - Not Drying Properly - https://www.lg.com/us/support/help-library/lg-dishwasher-not-drying-properly--20150621962758 If these suggestions don’t resolve the issues, please send us a private message on Social Media @LGUSSupport with your details. Our team will be happy to assist you further and provide support. Thank you for your patience, and we look forward to helping you. —Renzo

Jun 15, 2024

fjn48

5 out of 5 stars review

So Quiet

[This review was collected as part of a promotion.] We are very happy with this dishwasher. It is so quiet that we don't notice that it is on. Ver y happy with this purchase

Review from lg.com

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Nov 20, 2024

cfr7074

4 out of 5 stars review

Great but water is noisy

I love it! The 60 min cycle is great. However it’s very noisy when water comes in - are we missing something in installation to keep it quieter? I don’t think the water should be that noisy?

Review from lg.com/ca

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reply from LG CareQ

Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. We're so pleased that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services. If you ever need assistance or have any feedback, please don’t hesitate to reach out.

Nov 4, 2024

Ladona

5 out of 5 stars review

Sparkling clean

[This review was collected as part of a promotion.] I am so thankful that my dishes are sparkling clean (didn’t notice my old dishwasher wasn’t cleaning them) and they are dry when I open the door

Review from lg.com

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reply from LG

Hi, Ladona. Thank you for sharing your experience with your LG Dishwasher (LDPH7972S) model. It’s wonderful to hear that your dishes are now coming out sparkling clean and fully dry when you open the door. The advanced wash system and enhanced drying features on this model are designed to deliver exactly that kind of spotless, ready‑to‑use result, and it’s great to know you’re enjoying the difference compared to your previous dishwasher. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Apr 26, 2025

Beth In FL

5 out of 5 stars review

Best Ever

Every time I open this dishwasher, I smile. My pots and pans, as well as everything else, come out shiny clean. This is my best dishwasher ever! I have owned this dishwasher for 10 months and it has never let me down. Buy it!

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