We're bummed to hear this. We know how important it is to have a training pant you can rely on to keep your child protected, so we want to help! When you have a moment, please connect with us directly at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST) so we can help. Thank you.

Hey Hopie, we're bummed to hear this! All of our training pants go through extensive evaluations to ensure they are arriving to you in pristine condition, and what you're describing is not something we'd expect to hear. We'd like to learn more about this and help, so when you get a chance, please give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We look forward to helping, thanks!

Hi, we appreciate your feedback. Please know the final prices of our products are set at the sole discretion of the retailer and can vary depending on where you shop. Should you wish to share more, feel free to reach out to us by calling 1-888-778-5587(weekdays, 8 a.m. to 5 p.m. CST). Thanks!