Hi there, we're sorry to hear this feedback! Your satisfaction means a great deal to us and we'd love to learn more so we can help out. When you get a chance, give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you!

Hi Deborah, we're bummed to hear this. Our Pull-Ups® are thoroughly tested to be safe and gentle on sensitive skin and we hope that your Big Kid is feeling better. We know that irritation can happen for many reasons, so we'd love to chat further to help find a solution for you and your family. When you get a free moment, give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We're eager to help! Thank you.

Hi Kathy, we really appreciate you sharing your feedback on this purchase! All of our training pants go through extensive evaluations to ensure they are comfy for your Big Kid™ and because this hasn't been the case, we'd like to learn more to help. When you get a chance, please give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We look forward to assisting you, thanks!

Hey Jennifer, we're bummed to hear this and want to assure you that the quality of our products is very important to us. Since these training pants are not meeting our high-quality standards, we'd love to chat further with you to find a solution. When you get a chance, give us a call at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). We're always eager to help!

Oh no! We're bummed to hear this as we know how frustrating leaks can be. It may be helpful to know that sizing up can help prevent leaks! We'd like to learn more about what is occurring to help, so when you get a chance, please give us a call. We can be reached at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST). Thank you!