After seeing so many positive reviews on these towels, I had such high hopes and was so looking forward to receiving them. Talk about a let down. Each bath towel and hand towel had numerous snags and frays, both front and back. They were meant to be used in my guest bathroom, but they look so raggedy now, I don’t even want them, let alone use them in the guest bathroom. They look worse than the old towels they were meant to replace! As soon as I received my towels, I put them in the washer. Mind you, I checked all washing directions, and it doesn’t seem my method was too harsh to have caused the damage. I used cool water on my eco-cycle, Woolite mild detergent for colors, and dried them on low heat on the eco-cycle as well. It was four bath towels and two hand towels washed all by their lonesome, so certainly nothing to snag and fray them all up. I will say though, they did fluff up and they are a nice, thick towel, just so disappointing the quality of the threads. So, 1 Star for fluff and thickness, but I certainly wouldn’t recommend these to anyone. I’ve tried attaching a photo several times, but it refuses to upload to the site. Hm.

This is my first time buying these towels. I bought 2 sets and washed and dried them twice. It’s not normal lint it’s large pieces coming off the towels. I had to take my hand around the inside of the washer to get all the 1 inch to 3 inch pieces of towel off of the washer drum. I will definitely be returning these towels. The hand towels were fine. It was just the larger bath towels and both were in different colors.

I purchased some towels then they went on sale and when I went to get a refund for them, they gave me a hassle and I shopped at every Saturday and I spent a lot of money there. That’s why they got a one because they don’t have good customer service skills.

This is my second time I have purchased these towels from Sam's club on a whim. They are so thick and absorbent and just feel so much better from the old towels I have, I didn't realize how bad they were. I purchased the Peacock color because we are redoing our bathroomThey are so thick and absorbent and just feel so much better from the old towels I have, I didn't realize how bad they were. I purchased the Peacock color because we are redoing our bathroom and I just happened to notice these Sams and took a chance. I have washed with just detergent only, no softener no additives just the detergent. I then dried with wool balls and I have nowith just detergent only, no softener no additives just the detergent. I then dried with wool balls and I have no problems. When I see a comment about someone saying they just faded or bleached somehow I can't help but wonder if there were some kind of bleaching residual still in the washer. We love these towels.

I love these towels - they're so soft and fluffy. They dry great and don't pill or get weird in the wash. I love the vibrant colors as well. I definitely would recommend them. (I received product and compensation from the Sam’s Club as part of a sponsored program. All opinions are my own.)

Watch for snags

I got these towels for my son for college because of the size (he is 6’5”) and the cost. He has been out of college for 2 years now and still using them. They look as good as day one. I wish that they still offered the red because I would like them for my bathroom.

I buy these in various colors- each family member has their own color for easier laundry and taking care of. These remain soft for YEARS and hold their quality! Only thing I wish Sam’s would do is make new colors— deep Olive green, rust… more of a variety! We’d buy them!!

I purchased 4 sets of these towels (towel, hand towel, and wash cloths) because of the great reviews on here, feel of the towels, generous size, great colors and price. The towels feel and look great. Unfortunately, we never ever got to try them out. I washed 2 of the sets (according to the label directions) before using them (like you're supposed to) and they shrank horribly!!! The towels lost over 3 inches in length, and the hand towels shrank to 2/3 of the size. I was so excited for these towels. . .what a let down. Back to Sam's Club they go.

I initially bought 6 towels in white about 2 years ago. At that time they were called Hotel Reserve or something like that. They have absolutely held up beautifully. I normally use bleach and hot water when I wash them. Lots and lots of use and still feel thick and absorbent. We recently renovated one of our bathrooms and I bought 4 of the platinum and dark grey towels, hand towels and wash cloths. Gorgeous colors and have washed up as good as the white, without using bleach, of course. I always wash new linens before using for the first time and from the first time using them, I've never had any lint left behind on my body when drying off. If you like a thick, thirsty and oversized towel at an affordable price, you can't go wrong with these. Please don't stop carrying these towels.