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Customer reviews for Member's Mark Hotel Premier 6-Piece Towel Set for
Member's Mark Hotel Premier 6-Piece Towel Set
4.7 out of 5 stars
stars1,886 ratings766 reviews
  1. 5 stars85% (1,607)
  2. 4 stars8% (151)
  3. 3 stars3% (61)
  4. 2 stars1% (24)
  5. 1 star2% (43)

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Showing 11-20 of 766 reviews
Jan 30, 2022
Tmom
1 out of 5 stars review

Verified Purchase

Disappointed

Ordered three six piece sets. Was missing two wash cloths. Upon washing, theses towels shed so much. There were peanut m&m sized lint coming off through four washings. Wash cloths seemed to shed less than bath towel and hand towel.

Helpful?4YMQUQD61F5U13605102565
reply from Member's Mark

We are so sorry for this mistake and want to make it right. Please feel free to reach out to our Member Services team at (888) 301-0332 and we will be happy to help.

Mar 12, 2022
SusanB
1 out of 5 stars review

Verified Purchase

Pay the Price for Quality.,..Not these!

Towels felt great when they were new, but with each laundry process, the towels lost HUGE amounts of lint. The washcloths are so thin after 2 washings that I don't anticipate that they will last long.

Helpful?4YMQUQD61F5U13605102565
reply from Member's Mark

Thank you for sharing with us Susan. Our 100% cotton towels are crafted with an advanced twist technology in pile. This technology should give you an extra soft and absorbent towel, along with quality, durability, and low lint for a pampered and relaxed bath experience. If that's not what you're experiencing, we want to make it right. Feel free to bring back to the club for a refund or reach out to our Member Services team at (888) 301-0332 and we will be happy to make it right!

Mar 14, 2023
Stevo
1 out of 5 stars review

Verified Purchase

Towels

One towel had a few small brown stains on it upon delivery. I had to wash it twice with bleach to remove them. Will not buy towels from Sam’s Club again.

Helpful?4YMQUQD61F5U13605102565
Apr 7, 2023
Denise
5 out of 5 stars review

Verified Purchase

Bought these as a gift

My sister absolutely loves these towels! She says the color is exactly what she wanted. They are very nice absorbent towels. No issues at all after several uses and washing. Definitely would by them again.

Helpful?4YMQUQD61F5U13605102565
Jan 26, 2026
BRENDA
1 out of 5 stars review

Ordered these because I thought they were exactly like the ones they sell in the store but when I got them they are not. They are very think chinsy made they are not the same quality as the ones in the store . they say they are the hotel collection but they are not same quality . When I brought them back to return we went back and bought the higher quality ones in the store brought them up to return register to show the front desk cashier and she agreed that quality was way below what is on the floor. They have more colors on line but quality is poor.. if you like the ones on the store floor purchase those.. do not waste your time and money on the members mark hotel collection on line.

Helpful?4YMQUQD61F5U13605102565
Feb 23, 2024
BDAFISH
5 out of 5 stars review

Verified Purchase

Thirsty Set looking for water!

They are well made; thick, soft, extra large bath towels, hand towels and facecloths. Colorfast, thick luscious towels, thirsty to absorb the water. Love these towels. Best towels I have ever purchased. A step above the towels in the major stores. Premium towel set without the high cost.

Helpful?4YMQUQD61F5U13605102565
Apr 30, 2024
Jj
4 out of 5 stars review

Verified Purchase

Great but smelly

These towels are thick and larger than most at a great price but they definitely have a strong odor. I had to wash these multiple times and finally got the odor out of them by using detergent, oxy clean, and a half a bottle of scent beads all together. Now they are my favorite towels after washing them after 5 times!

Helpful?4YMQUQD61F5U13605102565
Sep 17, 2024
Pickybutthrifty
5 out of 5 stars review

Verified Purchase

Very plush

I always buy these towels from Sam’s. They are larger than average and very thick and plush. And you can’t beat the price!

Helpful?4YMQUQD61F5U13605102565
Jul 30, 2023
john
1 out of 5 stars review

Verified Purchase

Maybe Bad Luck

After the 2nd washing several pieces were full of snags and weak spots. I returned and ordered another set hoping it was a one off.

Helpful?4YMQUQD61F5U13605102565
reply from Member's Mark

We are sorry for this experience with the towel set, John. If you have any more issues, please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.

Mar 28, 2024
Sonisites
5 out of 5 stars review

Verified Purchase

Colors and softness spot on

I keep ordering these towels for each bathroom. Color choices are spot on. Good replacement towels. Thick enough and big enough.

Helpful?4YMQUQD61F5U13605102565