I have had the spa for over a year now and had a couple of problems after 3 months of owning the spa. I have called to get warranty work done, they had me take pictures, send an email of what the problem was, and it was a bit of a hassle but I did it anyway. I finally had a person call me to schedule repairs after 6 months of calling multiple times and said he didn't know how to fix it and he would be back in a week. Guess what I never saw or heard from him again. Called Strong Spa to see when the guy planned to come back as it had been about 3 or 4 months. I was given a free filter for my troubles lol, and was told they would send someone out. Here we are a year of owning the spa and still no word from anyone after multiple calls again. I have called and left messages before winter hit and never heard anything. Now summer is here and still no word, now my warranty is expired. guess they never had a warranty to begin with. If you are thinking about a spa don't go this route it's not worth it. Not sure what to do at this point. thought about calling my credit card company to see if I can take repercussions on that end. hope this was a fluke but highly doubt it.

Good quality product, as expected

Our contractor worked 3-4hrs trying to install hot tub. It kept blowing fuses & is leaking. It took the technician 2wks to contact us & will take another 2wks to make visit.

Just got it wired up and running. So far, so good....

I have had this hot tub 3 months now and it is a life saver it has power, style, elegance, quiet performance, I was skeptical to by a tub site unseen but very happy. The speakers stop working they sent a repair guy within three days put new speakers perfect. I am an OG and demand the best of everything so far so good. My quality of life has improved just by purchasing exactly what I needed a Man CAVE LOL

Absolute garbage. Acrylic is bubbling the first week and control panel does not work. Listen to these reviews!!

recived this about 1 month ago it is great lots of well thought out features. Strong spa's customer service is exelent quick responce we are very happy with this unit.

Excellent product

This tub came with some issues. I have tried to contact mfg, but they won't respond.

I was given this as a gift very little problem in the beginning but this a very well built hot tub everlast got it fix with in a week but this as to be the best hot tub I ever own ...I'm very excited to of bought this Brand of a tub thank you Mr Donovan