Customer reviews for Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type

Customer reviews for Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type for

Everlast Spas Grand Estate 6-7 Person 90-Jet Acrylic Spa, Choose Type

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3.6 out of 5 stars

stars51 ratings40 reviews

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Showing 31-40 of 40 reviews

Dec 5, 2020

Scott

4 out of 5 stars review

Overall its ok

We bought this Spa when it was on sale for 5899 and glad we bought it at that price and not full price. Looks great, lots of jets and power, great features. The speakers are weak, do not sound great but who doesn't have extra blue tooth speakers around? The worst part is the service, takes forever to get ahold of anyone but when you do they will eventually send out a repair service. We had several issues when we hooked up it up but nothing to keep it from operating. They finally sent a service out and they fixed what they could but the steps still need attention. I have emailed multiple times again and no response, not sure what to do from here on out but rest assure I will handle it.

Helpful?

reply from Everlast

Sorry for just now responding to your review and the issues you encountered with us. At this point we hope your issues have been addressed and solved, but if not, please call 800-787-6649, email support@Strong9.com, or submit a form on www.StrongSpaSupport.com. Our Customer Service has greatly improved since you left your review. They are much more responsive now and will be happy to help you. Take care!

Jan 2, 2020

Luiz

5 out of 5 stars review

Verified Purchase

No regrets

Good quality product, as expected

Helpful?

reply from Everlast

Apologies for the late reply. We're pleased to hear you enjoy your spa. Thank you for taking the time to review us. We hope you still enjoy your spa. Take care!

Jul 13, 2019

wendyh71

1 out of 5 stars review

Horrible!

Our contractor worked 3-4hrs trying to install hot tub. It kept blowing fuses & is leaking. It took the technician 2wks to contact us & will take another 2wks to make visit.

Helpful?

reply from Everlast

Apologies for just now catching your review and the issues you encountered with us. At this point we hope your issues have been addressed and solved, but if not, please call 800-787-6649, email support@Strong9.com, or submit a form on www.StrongSpaSupport.com.

Dec 29, 2019

Mike

5 out of 5 stars review

Verified Purchase

Running

Just got it wired up and running. So far, so good....

Helpful?

reply from Everlast

Thank you so much for your review and feedback! Sorry for the overdue response.

Nov 5, 2019

BIG MIKE HARLEM

4 out of 5 stars review

Good Deal

I have had this hot tub 3 months now and it is a life saver it has power, style, elegance, quiet performance, I was skeptical to by a tub site unseen but very happy. The speakers stop working they sent a repair guy within three days put new speakers perfect. I am an OG and demand the best of everything so far so good. My quality of life has improved just by purchasing exactly what I needed a Man CAVE LOL

Helpful?

reply from Everlast

Aug 21, 2021

John

1 out of 5 stars review

Junk!

Absolute garbage. Acrylic is bubbling the first week and control panel does not work. Listen to these reviews!!

Helpful?

reply from Everlast

John, our apologies for any issues you encountered with us. A new hot tub from us shouldn't have those issues. We would like to help solve your issues, please call 800-787-6649, email support@Strong9.com, or submit a form on www.StrongSpaSupport.com at your convenience. Take care!

Oct 31, 2019

Redneck

5 out of 5 stars review

Great features

recived this about 1 month ago it is great lots of well thought out features. Strong spa's customer service is exelent quick responce we are very happy with this unit.

Helpful?

reply from Everlast

We are very happy to hear you love your spa. We'll have to pass your comments along to our Customer Service team and the engineers behind building the spas. Thank you for your review. Our apologies for the late reply. Have a delightful day.

Aug 28, 2019

Rickmaine

5 out of 5 stars review

Verified Purchase

Great Features

Excellent product

Helpful?

reply from Everlast

Thank you for taking the time to leave a review! Sorry for the delayed response.

Mar 26, 2021

bob

1 out of 5 stars review

No Warranty Support

This tub came with some issues. I have tried to contact mfg, but they won't respond.

Helpful?

reply from Everlast

Our apologies for any issues you faced. If you are still experiencing them, please call us toll free at 800-787-6649.

Jul 2, 2023

Donovan

5 out of 5 stars review

Very happy with this purchase

I was given this as a gift very little problem in the beginning but this a very well built hot tub everlast got it fix with in a week but this as to be the best hot tub I ever own ...I'm very excited to of bought this Brand of a tub thank you Mr Donovan

Helpful?

reply from Everlast

We're very happy to hear you like your spa. Thank you for taking the time to leave us a review! Take care.