We&#39;re sorry to hear you didn&#39;t receive what you ordered. Please directly call the retailer. The blow out barrier is new, and retailers may still have the older versions available. If experiencing leaks, please call Pampers at 1-800 726-7377 for assistance. We&#39;ll be happy to help you. <br />

We&#39;re so very sorry to hear about this, Austin. Our Pampers Pure Diapers normally do come with a blowout barrier in sizes 1-7. This isn&#39;t what we expect with our many quality checks, and so we&#39;d love to connect and help. We know you&#39;re busy, so when you have a moment to spare, please call us at (800) 726-7377.

We never want you to feel disappointed, and we truly appreciate your loyalty to Pampers. While our Pampers Pure look a little different, they should still provide you with the same absorbency and leakage protection you've come to expect. Before any baby uses our products, we conduct a detailed performance assessment, as well as ongoing checks during production, to ensure our highest quality standards are met. As you know, babies come in all different shapes and sizes. And just like clothing, our diapers and pants fit every baby and toddler differently. We measure thousands of babies' legs, bottoms, and waists to try to get it right. So we can offer further assistance, please call us at (800) 726-7377.

As parents, we understand the frustration of dealing with baby rash, and we appreciate you letting us know what happened, Kristina. This isn't something we'd expect, and we hope your little one's symptoms have improved. Please know that before presenting a new Pampers design, our team works extensively with parents and leading pediatric professionals, including safety experts, at every step of the diaper-making process to ensure our products are safe for babies. However, we understand that a baby's skin can be very delicate. Unfortunately, many factors can contribute to unusual reactions like this, and we want to help you prevent future events and share this experience with our Safety Team. Please call us at 1-800-726-7377 for further assistance.

Thanks for sharing your experience, Samantha. This isn't something we'd expect, as all of our Pampers Pure Diaper sizes come with a Blowout Barrier, except size 0. We'd like to go over some tips with you to try and prevent this in the future. Our diapers are organized by weight, and in most cases, your baby should be within the weight range for the size diaper they are in. Because babies fit our diapers differently, we'll be happy to help you find an alternative size or style that you'll love. For further assistance, contact us at 1-800-726-7377.

We're sorry to learn you're unhappy with the upgraded design of Pampers Pure, and want to help. We did move to a new softer outer cover and inner layer for a more cuchiony feel. The wetness indicator was also widened, and we added a thicker leg cuff material to help protect against leaks. While our Pampers Pure look a little different, they should still provide you with the same absorbency and leakage protection you've come to expect. Before any baby uses our products, we conduct a detailed performance assessment, as well as ongoing checks during production, to ensure our highest quality standards are met. As you know, babies come in all different shapes and sizes. And just like clothing, our diapers and pants fit every baby and toddler differently. We measure thousands of babies' legs, bottoms, and waists to try to get it right. So we can learn more and offer further assistance, please call us at (800) 726-7377.