I purchased in August 2023 from the now bankrupt sleep galleria so maybe that has something to do with quality control. Anyhow, I'm primarily a back and side sleeper with low back problems and thought the ultra firm would help me, as mattresses tend to sag and create pressure points. Unfortunately, the mattress is a bit way too firm. This particular ultra firm model is not listed on the site or so I haven't found and perhaps its been discontinued. I waited to long for a potential return. I do like the look of the mattress and it does seem to have some quality build to it, but for the money it's not quite worth it. It was either this or a beautyrest black and i opted for a stearns and foster considering their long term reputation for quality mattresses. Oh well, I'll probably keep it for an extra room later.

[This review was collected as part of a promotion.] We are so pleased with this purchase. Our sleep has improved tremendously, we wake up refreshed instead of tired, and achy. I would highly recommend this mattress for anyone looking for a great nights sleep.

This is a replacement mattress, and it has the same problem as the previous one. it sinks where we lie. I weigh 175 and my wife 142 so that should not be an issue. We have requested another replacement but the requirements from Ashley furniture exceed our physical abilities ages 84 and 80) such as photographing the label and 360-degree photos of the matress. We had a Sterns and Foster double pillow top for years with no problem This matrass is substandard and not as good as a $500 matress that it replaced. So sorry we did it, we are just stuck with it since we have no clear path to fix the problem.

[This review was collected as part of a promotion.] First lets start off that this is an absolutely beautiful mattress, expensive but beautiful. But getting straight to it, for the price, the craftmanship should be wayyyy better. There were tons of stray threads all over the mattress which to me is unacceptable for the price. There are "nooks/divots" all over the mattress which can be slightly uncomfortable if your used to your traditional smooth mattress. I especially don't like this feature around the edges of the mattress because when you sit at the edge of the bed it feels like it is sinking in but it is not. When it comes to the comfort of the bed I received the medium pillow top. My mattress before was a firm and I would rotate using a memory foam topper ever 6 months. The first 2 weeks on this mattress was an absolute nightmare! I could not fall asleep, tossed and turned and woke up with constant back pain. For reference I am 5'9 200+ lbs and sleep alone so I had tons of room to roam on the mattress. By week 3 I was sleeping through the night and since then, every night is the best sleep I have ever had! You will have to break in this mattress which is a bit disappointing due to the price. The mattress is firm but still comfy, soft and welcoming without feeling suffocated. I attribute this to the pillow top giving added comfort. There is no noise (squeaks) when getting on/off the mattress and movement does not transfer if you are sharing the mattress with a child or partner. The mattress does sit quite high on the box spring but I like that since I am tall myself. I've had it for 2 months and it is holding up well, no sagging or anything. I expect this mattress to last a lifetime!

I carefully researched S&F and tried many different models. In the store I really loved the Lux Estate medium. The mattress I recieved had a sink hole in the middle. I quickly notified the store and they took prompt action to replace the faulty mattress. The new one I recieved also sinks much more than the store model that I fell in love with. It is better than the first one I recieved. However, I'm not up to another round of musical mattress, particularly since the second mattress is "signed" by the same person who signed the first sink hole mattress. I guess I am the chosen one that this person learns on. I'm very sure that I will be needing to replace this bed in a few short years, but when I do you can bet everything you own that it will NOT be a Sterns and Foster! Fool me once, shame on you. Fool me twice, shame on me.

What a disappointment. Shoulder pain, upper back pain, and hot. Mattress is cool when you climb into bed, but after a few minutes the mattress is getting very warm. This causes me to toss and turn. I bought this at a retail shop and can't return it so I'm stuck with a mattress that is hot and uncomfortable. I called S&F's customer support and told me to buy a cooling mattress topper. Oh joy, more money to spend to fix their crummy mattress design. Makes you wonder if they did product testing. Overpriced. This mattress may end up on curb.

[This review was collected as part of a promotion.] Sterns & Foster sent me this mattress to review. I generally prefer firm mattress but was willing to give this one a try. I didn't know what to expect with a "medium tight top" mattress. It's softer than what I believe a medium should be, however it is very comfortable. It is a deep navy color and very thick, looks very nice. The only negative I have found so far, is that I feel it sleeps a little warmer than my previous mattress. Nothing a little change in the room temperature couldn't fix though.

I bought this mattress because of the reputation of the company and reviews and am very disappointed. After using it for six months it is sagging and I wake up with back and hip pain every morning. I never had back problems before getting this mattress. I am not even finished paying for it and am already looking to buy another mattress, but it won't be a Stearns and Foster.

As advertised. Very comfortable. First new mattress in 30 years, and what a difference. Quality in workmanship is self evident and the comfort it provides is amazing. The registration process was clear and easy to manage. All around a great experience with this bed. Sales personnel were easy to work with, and no pressure what so ever. Very knowledgeable and able to answer all of our questions prior to purchase.

I bought the Estate Rockwell 14.5" luxury plush, Queen, prime only two years ago. For the last six months I have been waking up with neck and back pain. I realized it's because the mattress is sagging in the middle. I'm the only one that ever sleeps in the bed and I only weigh about 140 lbs. Thank goodness there is 10-year warranty. But now I have to go through the hassle of getting a credit and coming up with the difference! I purchased this because it was recommended highly by friends. I'm very disappointed.