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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,337 ratings1,516 reviews
  1. 5 stars70% (2,320)
  2. 4 stars12% (417)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 81-90 of 1,516 reviews
Nov 14, 2020
J Ale
5 out of 5 stars review

Verified Purchase

I love this bed!

I was hesitant initially about a the brand, once I got it home let it settle. WOW what a difference this bed helped my back so much ! Only down side it’s bigger than my box spring.

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Nov 28, 2023
BG
1 out of 5 stars review

Verified Purchase

Not a good mattress…

Not happy. It says medium firm but it’s too soft and uneven. It’s either you slide on the side or pushed in the middle. Made my husband’s back pain worse and gives us body pain. We end up having to sleep in our guest room.

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Jul 14, 2024
Kyle
2 out of 5 stars review

Verified Purchase

Not recommended for adults.

Very poor support for regular-sized adults. Adults sink through all the way to the bottom of the mattress. It’s not terrible for kids because of their weight, however.

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reply from Member's Mark Team

It can take a few days of expansion and use for the mattress to settle into its final firmness. If you find that the firmness doesn't meet your expectations even after this period, please feel free to take advantage of our Member's Mark 100% Satisfaction Guarantee and return it for a full refund, Kyle.

Dec 12, 2025
Marissa
3 out of 5 stars review

Verified Purchase

It's alright...

The bed is OK for my almost 6 year old son. He is a slim kid, so for him it is fine. For an adult a medium feel, maybe not so much. Maybe a firm would have been better. For now the bed will do.

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Apr 25, 2025
JLC
5 out of 5 stars review

Verified Purchase

Comfy Sleep

My daughter bought this mattress for a daybed. I slept on it all week for my visit. The mattress was so comfortable! I highly recommend this mattress.

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Dec 23, 2020
RJLEM
5 out of 5 stars review

Verified Purchase

Comfortable and great beat the price.

The mattress is comfortable and fits my needs in a spare bedroom. I have napped on it several times and have really found it worth the price. I am thinking about ordering a King size mattress for my masterbedroom.

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Apr 8, 2021
KeAni G
5 out of 5 stars review

Verified Purchase

A great nights rest

The mattress took just about 3-4 hrs to be at its full potential! It’s was supper soft the mattress molds to you like a glove. My fiancé and I could barely wake up we were getting such good rest.

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Jun 15, 2021
Elizabeth
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

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Oct 14, 2025
Kat
4 out of 5 stars review

Verified Purchase

Memory foam mattress

I wish they had mattresses set up to test for firmness. Our mattress was a little too soft. It's very comfortable to sleep on, but when you sit on the edge it feels squishy. We purchased the medium firm.

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Oct 27, 2025
Karen W
5 out of 5 stars review

Verified Purchase

Comfort in a box!

I was skeptical about the mattress in a box, but when we unpacked it and placed it on our box spring, it expanded and was surprisingly comfortable! We love it as it provides a good night's sleep!

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