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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 811-820 of 1,512 reviews
Mar 2, 2024
Damaged From Factory
1 out of 5 stars review

Damaged from factory

Item was damaged it expanded once out of the box bigger than what can fit in vehicle. Customer service phone, online , and in person would not partial refund for damaged product

Helpful?2P0LE98T4IU013604203252
Jan 11, 2025
Donna
5 out of 5 stars review

Verified Purchase

Good mattress

The Nectar mattress was not available in time for guests, so I ordered the Members Mark equivalent, and it seemed to be very similar. I did notice that the top fabric bunched up in a few places.

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Dec 24, 2023
FrankC
5 out of 5 stars review

Verified Purchase

Awesome experience!

Mattress is very comfortable. Ordering on the app was easy. Delivery was fast. Setup was a breeze. Just take it out of the box,unwrap and you are done!

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Mar 21, 2024
schwa757
2 out of 5 stars review

Verified Purchase

Nothing about this is FIRM

"Firm" should not be in the description of this mattress. This mattress is not firm and does not have any support along the edge. I have purchased several mattresses from Sam's Club over the years, and this is the only one that disappointed me.

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Dec 10, 2025
Jessica
5 out of 5 stars review

Best mattress ever

I bought this for my son's room. He shares his room with his older brother when he visits. They both absolutely love the mattress. He is y as happy to share with his brother anymore lol! Sometimes they've found me napping on it too😂

Helpful?2P0LE98T4IU013604203252
Jul 16, 2020
Don4
1 out of 5 stars review

Too soft

Purchased a week ago and have had a sore back every morning i awoke. It seems to have a pillow top layer on top of the memory foam making the mattress way too soft. Very disappointed. Hopefully i can return it with no problem.

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Nov 28, 2025
THOMAS
1 out of 5 stars review

Would not recommend.

I bought the mattress a little over a year ago. It was ok at first and i didn't mind it. Now it is sunk in the middle. I have been experiencing hip pain recently and I think the mattress is the cause.

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Dec 25, 2024
CJ
4 out of 5 stars review

Verified Purchase

Not for me

To be honest there's nothing wrong with the bed. My roommate says it's like sleeping on a cloud for me I didn't like it. So have to find a different mattress

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May 20, 2021
itsucks
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

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Mar 14, 2023
ex_employee
5 out of 5 stars review

best mattress EVER

I have chronic back and knee pain. The first night I slept on this I was out like a light. It’s firm enough where you don’t feel like you’re sinking, but pliable enough that you feel like you’re laying on air. Amazing quality. We LOVE our mattress

Helpful?2P0LE98T4IU013604203252