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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 721-730 of 1,564 reviews
Mar 14, 2023
Reviewer name: SheLan S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best

Love it! Great quality!

Helpful?2KZ9C46TI1Q813604203252
Sep 2, 2024
Reviewer name: Stacy
5 out of 5 stars
5 out of 5 stars review

Excellent Mattress!!!

I purchased a Queen Medium in August 2024. This mattress is as good if not better than my $3000 mattress. I sleep better on this mattress than I do my tried and true expensive one. When the time comes to replace my King, I'll be purchasing this mattress. I am very very very pleased. Medium is the perfect firmness.

Helpful?2KZ9C46TI1Q813604203252
Aug 6, 2023
Reviewer name: Bob27
1 out of 5 stars
1 out of 5 stars review

Mattress is too plush

My wife and I tried this mattress because we wanted something medium firm, but this is more like a plush mattress. If you like something really soft, you might like this but it was not medium firm. I was also disappointed in sams club return policy (auburn hills, mi) as they had special conditions about returning this that aren't listed on their website or anywhere in the store. Inquire with your store about returns before buying.

Helpful?2KZ9C46TI1Q813604203252
reply from Member's Mark

We appreciate your honest feedback on our mattress and are sorry you've had difficulties returning the product. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee; We'd like to assist you further, please reach out to Member Support at (888) 301-0332 and we'll do our best to assist you.

Dec 18, 2021
Reviewer name: JLee
2 out of 5 stars
2 out of 5 stars review

If you love memory foam, this is your dream bed

Note that this mattress will come in a box compressed and will pop open to a queen mattress which is impossible to return. It was way too soft for me and hurt my already poor back but has been a nightmare to return and I have found a return impossible.

Helpful?2KZ9C46TI1Q813604203252
Mar 5, 2023
Reviewer name: Suzanne Marie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Nothing premier about it

Worst mattress I've ever had. Feel like I'm going to fall out of bed every night. If Sam's club didn't screw up my order the first time I have a great mattress. But they didn't render that situation the right way. So I got stuck with this one. It was horrible online customer service. When you're in a house fire all you want to do is sleep in a bed after 2 months of not having one. I waited for the one I ordered only for to be the wrong size sent. And then waited another two weeks for it to be refunded. And had to buy this one in a pinch. And it's awful completely awful. It's uncomfortable, I feel like I'm going to roll out of it and I feel sweaty and smelly from the mattress when I get up.

Helpful?2KZ9C46TI1Q813604203252
reply from Member's Mark

We are sorry to learn about your experience, Suzanne Marie. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Feb 10, 2022
Reviewer name: Mel Wins
5 out of 5 stars
5 out of 5 stars review

We love it!

My husband loved this mattress instantly. Going from an innerspring mattress to a foam one was a little more difficult for me. It took a couple of weeks for me to really like it. Now we both love the mattress so much, we went ahead and bought one for our RV.

Helpful?2KZ9C46TI1Q813604203252
Aug 30, 2020
Reviewer name: Satisfied
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good deal

Good value

Helpful?2KZ9C46TI1Q813604203252
Aug 2, 2024
Reviewer name: JayLeo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Member's Mark Hotel Queen Mattress

Sleeps comfortably.

Helpful?2KZ9C46TI1Q813604203252
Nov 14, 2024
Reviewer name: Javajunkie
5 out of 5 stars
5 out of 5 stars review

Can a simple mattress change your life?

I have found that Buying a mattress is not as easy as buying groceries. If you go to a furniture or mattress store. You CANNOT simply buy it and take it (even if you have a truck). You Have To "Order" it. Then, they will deliver it. The DELIVERY Is NOT Free! Anyway, This mattress. Comes in a box?? You have to carefullu roll it out. It expands to an impressive thickness. If you've been slepping on a bad bed. This will seem like HEAVEN! It did for me. I sleep Better now!

Helpful?2KZ9C46TI1Q813604203252
Dec 13, 2024
Reviewer name: Jackie
3 out of 5 stars
3 out of 5 stars review

Sinkhole - Member's mark hotel premier mattress

I purchased the Member’s Mark Hotel Premier Collection 12-Inch Gel Memory Foam Mattress (Full size) on May 27, 2024 for my son's room. A week ago, I discovered he was sleeping on the floor without mentioning any discomfort with the mattress. On December 6, 2024, I bought a new bed frame because I hadn't’t purchased a box spring. Initially, I noticed the head of the mattress was lower than the foot, which I attributed to it being new. Now, there’s a sinkhole forming at the head of the mattress. While the mattress has a weight limit of 300 lbs and my son weighs approximately 274 lbs, I am unsure if this is contributing to the issue.

Helpful?2KZ9C46TI1Q813604203252