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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
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4.3 out of 5 stars
stars3,335 ratings1,515 reviews
  1. 5 stars70% (2,318)
  2. 4 stars13% (417)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 271-280 of 1,515 reviews
Apr 27, 2022
Jon
2 out of 5 stars review

Verified Purchase

Nice mattress but too soft for us

Nice mattress but too soft for us, had to return (which wasn't easy)

Helpful?2P0LE98T4IU013604203252
May 18, 2025
Linda
4 out of 5 stars review

Verified Purchase

Should have bought a firm mattress!

This mattress is a little softer than I thought it would be.

Helpful?2P0LE98T4IU013604203252
Dec 28, 2023
Jc
1 out of 5 stars review

Verified Purchase

Bad bach or been to long in inventory

Mattress only inflated 10' inches

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Jul 12, 2024
Gabe
2 out of 5 stars review

Verified Purchase

Very soft but flimsy.

The sides are very flimsy. You feel like you’re going to fall off the mattress.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We appreciate your feedback on our mattress, Gabe. The edge support of a full foam mattress can be soft, but you should see over time that the sides firm up and sink less as the foam continues to settle.

Apr 23, 2025
Cc
3 out of 5 stars review

Verified Purchase

I enjoy the comfort of the bed but I feel us sink

Comfortable but too soft for my liking

Helpful?2P0LE98T4IU013604203252
Nov 17, 2023
Mike
1 out of 5 stars review

Verified Purchase

Not good

The bed have a hold in the middle is not even . I went to change it and they told me I can’t

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Jan 20, 2021
Viviann
5 out of 5 stars review

Verified Purchase

Replaced one matress. Now replacimg everyones!!

Love this mattress! The negative reviews did bring a bit of concern but this mattress is amazing!

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May 16, 2024
Bill H
1 out of 5 stars review

Verified Purchase

Too soft

It is way too soft. It was supposed to be medium firm but it is not.

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reply from Member's Mark Team

We appreciate your honest feedback of our mattress, Bill. Please note, it can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 8, 2022
Marai
1 out of 5 stars review

Verified Purchase

Do not recommend

It has a smell of chemicals and we have had it over three weeks now and it still smells strong.

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Feb 16, 2024
Wanda
5 out of 5 stars review

Verified Purchase

Better sleep

Its soft but not too soft. I have bad hip and i have found some relief with this mattress

Helpful?2P0LE98T4IU013604203252