Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

Member photos

  • +79 images
Sort by |
Showing 1,341-1,350 of 1,538 reviews
Oct 10, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Mattress

Rating should be 4.5 stars. Very happy with this purchase. Haven’t had it long enough to rate it five stars

Helpful?3EZQ70BELA8J13604203252
Jul 21, 2021
Denise
1 out of 5 stars review

bad nights sleep

Can’t get a comfortable position because the mattress is so hard. Not worth the money. Should have paid a little more for a name brand.

Helpful?3EZQ70BELA8J13604203252
Oct 7, 2023
Jeanne
3 out of 5 stars review

Too soft

Bought the 12 inch full size. It's too soft for me, my back pain got worst! Don't like it all! But I am stuck with it can't return it, I don't have a truck to carry it.

Helpful?3EZQ70BELA8J13604203252
Dec 15, 2024
Angi
3 out of 5 stars review

Not as Advertised

It did not inflate fully. It inflated to 10 inches only. I've tried for days. I think it is advertised inaccurately and should clearly state it's only 10 inches high. I think I'll take it back. Side sitting not very sturdy.

Helpful?3EZQ70BELA8J13604203252
Feb 27, 2024
Audrey
5 out of 5 stars review

Comfy

I love this mattress I bought it twice. It doesn't get hot, doesn't have an odor like most memory foam mattresses. I returned the Sealy Embody for this one its so much better.

Helpful?3EZQ70BELA8J13604203252
Mar 15, 2025
jenrysdam
5 out of 5 stars review

Love it!

The medium is so comfortable! My parents, who are in their 70's come and stay and my mom says it's nice because her back doesn't hurt at all when she sleeps on it. She's going to get one for her house.

Helpful?3EZQ70BELA8J13604203252
Aug 15, 2024
Nursie
5 out of 5 stars review

Love it

I've had other memory foam mattresses through the years that cost more. This by far, more comfortable, and cooler. And since mattresses don't last anymore, the price is right.

Helpful?3EZQ70BELA8J13604203252
Aug 13, 2022
michelle_29
1 out of 5 stars review

poor quality

Got for my guest bedroom. Only half fluffed up about 8 inches. Very soft, more like a topper than a mattress. Unfortunately I’m stuck with it because I have no way to return it. Total waste of money.

Helpful?3EZQ70BELA8J13604203252
Jan 24, 2023
brooklyn
1 out of 5 stars review

super soft

super soft and caves in, absolutely zero support. NOT medium firm as advertised. terrible terrible disappointment. returned it the same day it was purchased.

Helpful?3EZQ70BELA8J13604203252
Oct 19, 2023
MsCarol
1 out of 5 stars review

Wonderful at first....doesn't last.

Bought this mattress over a year ago with an adjustable base. It was wonderful at first, but now has sunk in areas and permanent wrinkles where the mattress bends with adjustable base. Looking for a replacement now.

Helpful?3EZQ70BELA8J13604203252
reply from Member's Mark Team

We are sorry to hear you are having issues with your mattress, MsCarol. The mattresss comes with a 10 year warranty that protects against the permanent wrinkles you are experiencing. Please reach out to Member Support at (888) 301-0332, and we'll do our best to assist you with a replacement under the warranty.