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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,337 ratings1,516 reviews
  1. 5 stars70% (2,320)
  2. 4 stars12% (417)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 101-110 of 1,516 reviews
Dec 6, 2025
John
5 out of 5 stars review

Verified Purchase

Comfort enters the chat!

I had hip pain every morning...since Ive installed this, no more morning pain! It is cool to lay on, very comfortable and you couldnt beat the price!

Helpful?2P0LE98T4IU013604203252
Aug 25, 2022
rbd
4 out of 5 stars review

Verified Purchase

One end on both mattresses are sunken in

Mattress is comfortable. I bought 2 for each of my kids going to college. Although, the end of both mattresses are sunken in and will not totally flatten out like the top of the mattress. I suspect it is how they were packed.

Helpful?2P0LE98T4IU013604203252
Jul 14, 2024
Kyle
2 out of 5 stars review

Verified Purchase

Not recommended for adults.

Very poor support for regular-sized adults. Adults sink through all the way to the bottom of the mattress. It’s not terrible for kids because of their weight, however.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

It can take a few days of expansion and use for the mattress to settle into its final firmness. If you find that the firmness doesn't meet your expectations even after this period, please feel free to take advantage of our Member's Mark 100% Satisfaction Guarantee and return it for a full refund, Kyle.

Nov 5, 2023
Lynette
1 out of 5 stars review

Verified Purchase

Don't buy this!

This not what is advertised. If you are looking for medium firm this is not it! It's like sleeping on the pillow. It totally flattens when you lay on it. We end up laying on the slats of the bed. We are getting rid of as soon as possible.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Lynette. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Aug 13, 2024
SilverGranny
5 out of 5 stars review

Verified Purchase

Absolutely Perfect For Me

Member's Mark 12" Firm Memory foam mattress is exactly what I've been searching for in a mattress. It's consistently firm across the entire mattress and does not sag in the middle.

Helpful?2P0LE98T4IU013604203252
Nov 15, 2025
Lisa
4 out of 5 stars review

Verified Purchase

Keeps shape but conforms when on it

Just enough softness without being to firm… only complaint is that has a slight loose, wrinkle that didn't fill out completely but doesn't effect comfort…. To heavy and a little difficult( once out of box ) to exchange

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Oct 1, 2023
Bob
1 out of 5 stars review

Verified Purchase

Returning it today

Great quality but this is not a medium firm mattress. Cannot sit on the edge of the bed without sliding onto the floor. Change the name to very soft and I will give it a higher rating.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We're sorry the mattress isn't firm enough for you, Bob. Please know you can exchange or return it for a full refund anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Dec 12, 2025
Marissa
3 out of 5 stars review

Verified Purchase

It's alright...

The bed is OK for my almost 6 year old son. He is a slim kid, so for him it is fine. For an adult a medium feel, maybe not so much. Maybe a firm would have been better. For now the bed will do.

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Feb 13, 2023
Patricia
5 out of 5 stars review

Verified Purchase

Nice Mattress

Not too soft, not too hard. Medium firm is the correct description for this mattress. This is the 2nd one I have purchased - 1 for our guest bedroom (full) and 1 for my grand-daughter (queen).

Helpful?2P0LE98T4IU013604203252
Jun 15, 2021
Elizabeth
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

Helpful?2P0LE98T4IU013604203252