Hi Bryan, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Stainless Water Bottles. These are intended to be leak-proof and are backed by our 5-year warranty. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support