We bought a set of a lunchbox and a cup back in August. Unfortunately the lunchbox started to mold and the bottle straw was easily damaged. However, customer service was contacted and they quickly sent a replacement and were able to assist us with our concerns and gave us tips for caring for them in the future.

I bought 2 of these water bottles about a month ago. I love the design and colors of this water bottle but the bottle design is terrible. I am one that takes my son’s water bottles apart to clean them. Taking it apart and putting it back together was a nightmare. I have never had that much trouble with any other brand. It took me about 30 min to finally get it back together. I do not recommend this product if you’re going to take it apart to clean it.

I purchased these lunch boxes for my kids. They work amazing and my kids love that they can fit a variety of items in it. One of the boxes developed mold, so I reached out to Bentgo's customer service. They gave me some instructions to clean the box. Unfortunately the mold did not come up. Bentgo's customer service was quick and friendly to warranty the box. I highly recommend Bentgo brand items to anyone.

My preschooler uses this for his daily lunch at daycare. It’s perfect for a 4 year old. I use the biggest compartment for entree like sandwich, French toast etc. and the smaller ones for fruits, cheese, carrots cucumber , nuts. The food from different compartments have never gotten mixed up so far. All in all great product and perfect lunchbox for a 4 year old.

Why is the pieces on the lid of the cup so incredibly complicated to put together? Are we just not supposed to ever take it apart to properly clean it? It takes 3 adults, a youtube tutorial and 45 mins to put it back together. To the trash that cup goes. Terrible design.

My son really like his lunch box as it has lots of section. Over the school year, part of the rubber became black in one section and wouldn't come out. I reached out to the customer service support team and the representative was supportive in helping to get a new lunch box out to me. The process was very smooth and I am very appreciative to the representative.

Purchased a Bentgo Kids Prints lunchbox for my five year old earlier this month. It’s a great little product, and my kid absolutely loves it. However, I did have a small issue of the lid being exceptionally difficult to close, and kept popping open as if the insert were slightly too tall to fit. After reaching out to Bentgo customer service, they promptly sent a new one without requiring the old one back! The whole process was easy, and I definitely appreciated their understanding. Overall, I’d absolutely recommend them to friends and family—Bentgo appears to genuinely care about it’s consumers :)

I bought the rainbow and butterfly bentgo box for my granddaughter for preschool. She absolutely loves it. No more soggy sandwiches. She likes the divided compartments so her food items stay separate. The Bentgo box is super easy for little hands to open and close

My kids love their boxes! They can be picky but are more willing to eat a variety of food because everything ks so cute and in manageable portions. One box changed shape after dishwashing, and customer service was great! They will be sending a replacement.

This has made my lunch planning and organizing so easy! I love how sturdy these are, they are well-made and easy to clean! The online customer service team was exceptional when I reached out after putting my lunchboxes in the dishwasher. Note: only trays can go in dishwasher and microwave, not the outside jacket, as it could cause the seals to not function properly. They were very helpful and kindly explained this to me and were able to help me out with replacing my Bentgo boxes, quickly and easily! I'd recommend these boxes to anyone looking to simplify their lunch routine with easy, kid-friendly lunch boxes!