I find it comfortable and functional with storage in arms and cup holders. I didn't want to pay for real leather and hopefully it will last. There is a 1 year warranty but no company or phone number listed if there is a problem. Also by being a member I believe it added a year to my warranty.

Received this chair a month ago. Assembly was fairly easy with help of grandsons but from the beginning the chair made a horrible squeaky sound, like a stuck pig, when reclining mechanism is activated. Tried applying leather conditioner, hoping to soften the leather but to no avail. Thought maybe it would fix itself but a month later it still makes this awful sound. Called customer service and am able to return it, but I definitely would not recommend it.

I ignored the other reviews about the chair being squeaky when opened and closed. I should not have. It was so loud it wakes up the entire house. If you don't mind being woken up then this chair is for you. The leather rubs against itself and produces an awesome sound. Yes, I tried internet hacks of oil and power on the leather that rubs and it did not help. Besides that the chair worked well but we had to return it, wasn't worth losing our sanity over.

The chair is comfortable but is a bad design. The armrest covers wobble. Where the back of the chair slides into the base one side snapped in two during normal use. I spent four hours fixing it. Then the other side broke! I am out of warrant (two years old). What a waste of money.

Put this chair in my man cave on the basement. Very comfortable. Wish could tilt back farther. Love the plug is in the storage. Needs a little light to see it better. Also the arm rest needs to be 4 inches longer. But over all for the price you be happy. Have a second one on order.

This chair is built like a tank. But, it has to be the most uncomfortable recliner I have ever owned, and I have gone through a lot of recliners in my 67 years. But it is the first I've ever bought online. I absolutely hate the auto recline feature. It is unbelievably slow and you can't adjust the position to your liking. All I wanted was the adjustable head rest which is fine. It is my fault. I should have known better than to buy a chair with out sitting in it. The chair is a bargain for the money. It probably will be just fine for some people. I guess maybe someone smaller might like it. I am 6ft and 230 lbs. Because of the lack of adjustability I would not recommend this chair.

Bought 3 of these in black for the riser in our small home movie theatre and placed a low profile sofa in front. Love these chairs, except we do not use the storage under both armrests. Comfort is acceptable for laying back for 2-hour movie. Love the lit cup holders and power headrests. For the price, these are an excellent value considering frequency of use and length of use.

The arm rests and the side of the arms have zero padding, the foot rest a bit but not much. The entire chair doesn't have enough cushioning to be comfortable if you're sitting for more than ten minutes. I purchased based on the reviews because they didn't have the recliner on display in my store. I borrowed a vehicle to bring it home and it would be a hassle to return it. Otherwise I would have.

I've had this less than two months and the back broke in half

Get the service plan. I did and after taking three back after they broke I got my money back.