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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 461-470 of 533 reviews
Dec 10, 2021
Cheryl
5 out of 5 stars review

Verified Purchase

Great recliner, very comfortable !

Love it!!!!

Helpful?2SYPY0HFIELD13603854254
Nov 9, 2022
Sister
5 out of 5 stars review

Verified Purchase

😃

Very comfortable

Helpful?2SYPY0HFIELD13603854254
Jan 8, 2023
Nic
5 out of 5 stars review

Verified Purchase

Recliner

Very comfortable

Helpful?2SYPY0HFIELD13603854254
Nov 8, 2021
CR
5 out of 5 stars review

Verified Purchase

Great quality

Great quality

Helpful?2SYPY0HFIELD13603854254
Jan 14, 2022
Got
5 out of 5 stars review

Verified Purchase

Dad's chair

Very comfortable

Helpful?2SYPY0HFIELD13603854254
Mar 2, 2024
Jackie Stewart
5 out of 5 stars review

Verified Purchase

Nice chair and it sleeps well

Comfortable

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

We greatly appreciate your positive feedback and review. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Dec 8, 2021
John L
5 out of 5 stars review

Verified Purchase

Easy assemble

Easy assemble

Helpful?2SYPY0HFIELD13603854254
Apr 15, 2023
Lola
5 out of 5 stars review

Verified Purchase

Chair

Comfortable

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Hi Lola, thank you for your purchase and review! If you run into any issues with the item, please don’t hesitate to contact us at upholsteryservice@trueinnovations.com and/or call 1-800-318-9669

Sep 23, 2023
Red Cat
5 out of 5 stars review

Comfort recliner

Just acquired this chair. Reviews were right about the vinyl rubbing on the arms making a farting sound when action of reclining and declining . I rubbed some baby powder on that part of the vinyl which resolved the problem. Very reasonable priced chair on line.

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Hi! Thank you for your feedback! We appreciate it! If you need anything else, please reach out at 1-800-318-9669 or upholsteryservice@trueinnovations.com.

Feb 11, 2024
Speedy
1 out of 5 stars review

Garbage

Bought on sale with warranty. Thank God I did. It came ready to put together. Although right of the bat noticed the arm rests were put on at angles that left it worth an opening. It was OK as in comfort. As I read in other reviews that the quality of it was bad as in the seat sank quickly and the wood backing that held it together as part of the frame. It was an issue cause it had broken, as well as the seat wearing down quickly and people having to put a pillow in it cause, the seat would sag so severely. Well, despite it all, I gave it a try. Boy, was they right! The seat sagged first so bad I had to put a seat cushion in it so my back wouldn't hurt so bad. Then, months in later, the seat back snapped. So it's no longer usable. As expected, the warranty you buy with it threw all state. Had given nothing but issues to us. Still have gotten nothing repaired or agents to make it right. As well as Sam's saying is nothing they can do. It's all up to Allstate. So a 600.00 dollar purchase. Money is just gone. Chair plus the 5 yr warranty price. Do not get. Look at something else or buy somewhere else. Pay the extra money. It's worth the extra cash to avoid the headache and basically being taken advantage of. Not having nothing to show for your hard earned money. Serta used to make good products. Now they have a name and are putting out crap at the same price. Mind you, I'm a 165 lbs. So no reason for this. Look at the weight limit. Ridiculous. Never again!

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at upholsteryservice@trueinnovations.com, or call 1-800-318-9669.