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Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 301-310 of 533 reviews
Apr 5, 2022
Rob
2 out of 5 stars review

Terrible experience

Bought this chair, plugged it up and did not work. They sent replacement after 2 weeks. It came today, they left it in the street, 70 feet from my house and it weighs over 150 lbs and it is in the rain.

Helpful?2SYPY0HFIELD13603854254
reply from Serta Team

Hello Rob. We are very sorry about your experience. Please contact us at 1-888-240-1945 so we can get more information and assist you better. Thank you.

Jan 17, 2023
Tori
1 out of 5 stars review

Broke while reclined

I bought the chair October 28,2022 ,delivered on November 4,2022...and today is Jan.16,2023 was reclined and back broke and fell backwards. I thought Serta was a good brand!

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Oh no! Please contact us at upholsteryservice@trueinnovations.com. We'll advise steps on how to open a warranty claim.

Oct 23, 2021
Mel
5 out of 5 stars review

Question…

Is the chair easy to get into the door once delivered? Does it arrive in a box? I'm female with not much upper body strength…Curious if I'll need someone to help me. Thanks for any information!!

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Sep 8, 2023
Little red
5 out of 5 stars review

Verified Purchase

Nice

Very nice high quality and comfortable

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reply from True Customer Service

Thanks for the feedback! We appreciate you taking time to give us your opinion! We hope you enjoy your Recliner for years to come! If you need anything in the future, please let us know at upholsteryservice@trueinnovations.com or 1-800-318-9669

Feb 28, 2022
Eric O
5 out of 5 stars review

Verified Purchase

Great chair for price!

Great Chair! Smell went away after 1 day. Easy to setup. Would buy again.

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Dec 21, 2022
The BMR
5 out of 5 stars review

Verified Purchase

I bought 2

Comfortable and functional.

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Jan 24, 2024
Baby Boomer
5 out of 5 stars review

Verified Purchase

Comfort

Very comfortable and well built.

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reply from True Customer Service

We greatly appreciate your positive feedback regarding our Serta Home Theater Recliner. It's wonderful to hear that the recliner has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at upholsteryservice@trueinnovations.com or 1-800-318-9669.

Mar 7, 2022
Beulah
5 out of 5 stars review

Verified Purchase

Quality

Excellent quality product!

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Nov 18, 2022
world girld
5 out of 5 stars review

Verified Purchase

Relax and enjoy comfort

well made, comfortable, many unique features like the usb ports, reasonably priced

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Jan 12, 2022
Gerry
5 out of 5 stars review

Verified Purchase

Wonderful chair for a great price.

Easy to assemble. Comfortable chair. Super price.

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