I have purchased 6 of these chairs. They look fine but they are cheap (I know $399). They're not going to last long and will not survive children. 1.) the flip up arm rests are easily broken and a challenge to repair. 2.) the motor control is easily tripped and requires reset (I definitely own a couple of chairs that are more of a problem than the others). This is REALLY aggravating as you have to crawl behind and unplug each wired connection until the cup holders will light up again and then it will either trip again or will resume raising and lowering the chair back again (dielectric grease seems to help). They are designed for people who are 5'10” and shorter and arranging them side-by-side helps the armrests (which are a little tall and could be better padded). I cannot recommend these for daily use but they're ok for a budget media room.

Own less then four months and o my used by my husband. For weeks now there has been a popping and cracking noise and then last night it made a big crack and the back fell completely backwards. Upon inspection the wood connecting the back to metals arms has completely splintered and broken on both sides. Don't waste your money! Also will not allow me to upload a photo.

Very comfortable

Nice chair but the fumes are unbearable and instead of disapating, are only getting worse. I can't bear to sit in it. The smell gets on my clothes as well and makes me nauseaus.. It is going back as soon as I can hire someone to take it back downstairs.

We bought this recliner online and delivery was perfect then the trouble started. The chairs motor quit working only two days of very limited use. It got stuck in the reclined position I had to bang on the motor the get the chair to return to non-reclined position. I then tried it again and it would not do anything unless I hit the footrest with my foot. Getting it returned was quite an ordeal Sams wanted us to return it to our nearest store which I declined how would I get it there with no truck. Next they sent Fedex to pick it up but sent Fedex to the wrong address. After calling again Sams finally got it picked up a few days later and we received a full refund. Do not buy this chair it does not last and returning it is a hassle.

I almost purchased two of these. They're so comfortable! And the design and features are great Thank God I didn't. Bonded leather products usually only last a few years before they start pealing. If you want something that will last a decade, this is not it. Sams club should really sell these with fabric upholstery instead.

Purchased this recliner from Sams about a year ago. I liked the chair until today when the power to the backrest/footrest/led light cupholder had no power. The unit had power to the in arm outlets but the lifts are dead. Tried to contact Life Styles/Serta. Good luck. Horrible service. Two hang ups and I am stuck with a $500.00 worthless chair now. Avoid this operation unless you plan on throwing good money away.

Was a Father's Day gift my husband loves it.

Nice chair. Arm rest storm compartments has a tendency to get loose and mis align.

Chair arm was delivered broken. Other than that, the chair itself is very comfy.