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Sam's Club
Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 121-130 of 533 reviews
Jan 6, 2022
JChurchill1776
4 out of 5 stars review

Verified Purchase

Great, But….

Great chair for the price. Comfortable. Roomy. Plush. The electronic reclining feature is cool but gets old real quick if you need to get in and out of your chair quickly or really at all. It takes close to a full minute and a half to un-recline from a recliner position.

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Nov 23, 2021
Kendie
4 out of 5 stars review

Verified Purchase

perfect title

This is a good chair , we like them but the arms that raise up for the compartments lean off the chair some, other then that the chair is comfortable and reclines nicely, the back movement for the back and neck is great love that I can sit straight up or sit staight up and have my head lean back some. also Love the usb!

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Feb 9, 2023
Lisa
4 out of 5 stars review

Verified Purchase

Almost perfect

This is a chair normal sized people (even big ones) would love. While I do like it, I'm very short and my feet dangle about a foot off the floor and the head rest is over the top of my head. I am satisfied with my purchase, everything works as it should and it is comfortable. I just wish they made chairs for short people.

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Dec 21, 2022
Mike
4 out of 5 stars review

Verified Purchase

Nice chair, good quality but has a couple of quirk

The chair is sturdy and well constructed. Materials of construction also appear good. However, from an ergonomic perspective, there are a couple of quirks. For one, extend the arm "height" over the cup holders and then split it for the compartment door. This would make it even easier to get in and out of the chair. The other suggestion is to put the outlets in the front (rather than rear) of the compartment. As it is now, the easiest way to plug anything in is to be standing in front of the chair. All-in-all, a good chair.

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reply from True Customer Service

Thank you for your feedback. We will send your suggestions to our Quality team. We hope you continue to enjoy your new chair!

Dec 7, 2021
Tech
4 out of 5 stars review

Verified Purchase

Small things

Comfortable, quiet and the controls work smoothly. On the down side the lids for the storage bins don't stay on the bins, the weak hinges don't keep armrests aligned and it feels like they can break if nudged with and force. It would also be nice if the leg lift and the back could be controlled independently. Other than that it's a pretty solid chair.

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Jan 16, 2022
Z Williams
1 out of 5 stars review

Verified Purchase

Don't waste your time on this chair.

Came out of the box not working. Checked all connections as recommended. Still nothing. Was shocked to read how many reviews said the same thing! Bad design and engineering on this chair apparently! Pain in the neck. Boxed it back up and took back to Sams.

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reply from Serta Team

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Jan 12, 2024
GolfMidway
5 out of 5 stars review

Verified Purchase

Super Comfortable, awesome recliners, Great Value

Absolutely been awesome - grabbed two of these and they are super comfortable to watch TV and relax in. They are fully powered so get the recline and head rest just perfect and you can charge your phone easily. Delivered quickly and very easy to set up. Definitely Recommend.

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reply from True Customer Service

Thank you for taking the time to review the Serta Home Theater Power Recliner. We are so happy to hear that the chair is a good fit for your needs. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-318-9669 or upholsteryservice@trueinnovations.com.

Jan 16, 2022
ddb
4 out of 5 stars review

Verified Purchase

Ok so far

I have only had these for a month, so whether they last or not is still to be seen. I don't like electric chairs because they take to long to get out of, and I move around a lot. The cord in the back should be a 90 deg. Cord, but it sticks out nicely for a trip line. They are firm and supportive. The outlets are very handy. The arms could use a little more padding. If the motors last in these chairs then I would say they are good buy. I am not confident that they will last though.

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Mar 28, 2023
Milan
4 out of 5 stars review

Verified Purchase

comfortable but not sturdy enough

comfy but not sturdy

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reply from True Customer Service

Hello, thank you for your purchase and feedback. We'd like to know more about the item not feeling sturdy. Please contact us at upholsteryservice@trueinnovations.com

Nov 9, 2021
Ron
4 out of 5 stars review

Verified Purchase

Squeaky Chair

Chair squeaks when putting it in the recline position

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