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Customer reviews for Ello Stratus 16-Ounce Tritan Water Bottles, 3 Pack, Choose Color for
Ello Stratus 16-Ounce Tritan Water Bottles, 3 Pack, Choose Color
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4.1 out of 5 stars
stars
238 ratings115 reviews
  1. 5 stars68% (163)
  2. 4 stars6% (15)
  3. 3 stars5% (13)
  4. 2 stars9% (21)
  5. 1 star11% (26)

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Showing 81-90 of 115 reviews
Feb 28, 2022
Reviewer name: trh
1 out of 5 stars
1 out of 5 stars review

do not recommend !

This product is horrible. They leak terrible. Very disappointed in this product ! I do not recommend !

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! We're sorry to hear your lid is leaking. It should not be leaking, so this sounds like there may be a defect in your lid's sealing gasket. We'd like to make this right. Please email support@elloproducts.com for assistance.

May 1, 2022
Reviewer name: Dalt
1 out of 5 stars
1 out of 5 stars review

These do not hold up

These didn't even last weeks. My kids have had camel backs for years so they are not particularly hard on bottles. The designs scratched off with the first couple of uses (uses not washes) and the lids on these failed after a couple more uses.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! We're so sorry to hear your lids have broken and the designs are coming off. This shouldn't be happening so we'd be happy to send you replacements. Can you please email us at support@elloproducts.com?

Nov 17, 2021
Reviewer name: Rosie
2 out of 5 stars
2 out of 5 stars review

Would not buy again

These are adorable but do not hold up well. We bought two sets and are down to just 2 cups from 6. The spring on the lid fell out of more than one of them and the print has come off all of them. They were hand-washed each time and still peeled.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! One of the reasons the paint is peeling so easily is that we use very eco-friendly inks and processing that are FDA and California Prop-65 compliant, but in doing so we give up some durability. We'd like to make this right. Please email support@elloproducts.com for assistance.

Nov 29, 2021
Reviewer name: LoRo
1 out of 5 stars
1 out of 5 stars review

Do not recommend

Very disappointed in this product. the lid snapped off of one of the bottles the first day. After a few washed the decoration paint washed away. Then another of the lids snapped off, ended up throwing them way.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! We're sorry to hear about your lid. It should not have broken so easily. We'd like to make this right! Please email support@elloproducts.com for assistance.

Nov 29, 2021
Reviewer name: Chris
2 out of 5 stars
2 out of 5 stars review

do not buy these cups

I bought these cups because they had a great sale on them earlier in the fall but DO NOT BUY THEM!! if you have small children they will drop these cups and the lid will break and crack off. Not worth your money!

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! We're sorry to hear about your lid. It should not have broken so easily. We'd like to make this right! Please email support@elloproducts.com for assistance.

Jan 25, 2022
Reviewer name: Trues
2 out of 5 stars
2 out of 5 stars review

Didn't last

The lids break. The small pin came out and is nowhere to be found. If the lid isn't secure.. the bottle is pointless as it spills. Loved the bottles till this point

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! We're sorry to hear about your lid. It should not have broken so easily. We'd like to make this right! Please email support@elloproducts.com for assistance.

Jan 21, 2022
Reviewer name: AHaze28
1 out of 5 stars
1 out of 5 stars review

Very Disappointing

These break so easily. The lids snap off so it’s really useless to use after that. I bought a set for my daughter and one for my son. 4 out of the 6 are broken. Just a disappointing product. Could be better made.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! First of all, please accept our apologies for your disappointing experience with our water bottles. We'd like to make this right. Please email support@elloproducts.com for assistance.

Aug 19, 2021
Reviewer name: KCL
2 out of 5 stars
2 out of 5 stars review

I was so happy when I purchased this item for my First Grader. Unfortunately 1 of the 3 water bottles leaked when I turned it upside down. I received the 3 bottles in a a cardboard box. It was not in the original packaging.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! We're sorry to hear about your lid. We'd like to make this right! Please email support@elloproducts.com for assistance.

Dec 15, 2022
Reviewer name: Club Member
1 out of 5 stars
1 out of 5 stars review

Total garbage

I bought a couple packs of these water bottles for the kids to have at school. Total garbage. They were all broken or leaking within just a month or so of purchasing.

Helpful?5GPYKDBN7C1Z13603854207
reply from Ello Customer Support

Hello from Ello! First of all, please accept our apologies for your disappointing experience with our Stratus. We'd like to make this right. Please email support@elloproducts.com for assistance.

Sep 17, 2022
Reviewer name: bethers
2 out of 5 stars
2 out of 5 stars review

Got months of use but all ultimately broke

I liked the bottles as they were easy to clean and could be used by a variety of aged kids for school water bottles. But one drop to the ground and the plastic clear lid breaks off the hinge making it un-usable. All are now broken.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

We are sorry to hear about the issue you are having with your bottles breaking. We would be happy to rectify this issue, please email support@elloproducts.com with your shipping information and a photo.