Bentgo saw my review and got in touch about it. They worked with me to find a solution to honor the warranty without the receipt with the retailer I purchased from for proof of purchase. I had a replacement within days. They have the best customer service.

We love love our bentgo boxes. My 4 year old uses one every day for lunch. The separate compartments are perfect for picky little ones like mine. We did have one issue come up with the bentgo kids where the insert would not latch into the outer shell after about a year of use. I simply emailed the company and they offered to ship out a replacement box at no cost to me. Truly their customer service dept goes above and beyond. We will always be bentgo customers.

My preschooler received this box as a gift. It is wonder! It does not leak at all! Plus she can open and close it by herself. She loves when I pack her lunch in this. I had an issue with the lining but customer service was very prompt and helpful. That’s why I gave 4 starts instead of 5.

We love this lunchbox and have two that we rotate during the school week. Unfortunately the silicone portion has molded on both, but Bento is going to replace them. Worth the purchase without a doubt especially knowing that customer service will take care of us when anything like this happens! It’s the only lunchbox we’ve found that is virtually leakproof and my kid loves it and can easily open/close on their own. Would give five stars if it weren’t for the mold issue!

I bought the kids bentgo In July of 2021. We have used it borderline everyday since then. I love this thing, it was easy for my kindergartner to open, I have never had a problem with leaking, my child loves all the options he has for lunch and I love not having to use bags for everything. It recently broke, I sent an email and in 12 hours they placed a new one in the mail! I’ll be a customer forever!

This lunchbox is perfect for my preschooler! Completely leakproof and perfect portion sizes. I will say I did notice a spot of mold on the rubber seal after several months of regular use - I contacted customer service about this and they gave me suggestions on how to clean it. When that didn’t work for me, they replaced it free of charge. We will be especially mindful to promptly dry this after use moving forward. Excellent product and excellent customer service!

I purchased this bentgo lunch box for my 4 year old and it's been better than I expected. With completely separate compartments for different food items and a fantastic spill-free technology it does an amazing job at ensuring that my daughter's lunch gets to and from her daycare neatly and efficiently. The one thing to be aware of though is that due to its solid nature, it may be more sensitive to dropping than lighter lunch boxes. I would definitely recommend buying this lunch box.

We’ve been using Bentgo boxes since 2019 and they’re our go to options for packing lunches. They’re sturdy, keep the foods in the separate sections and easy for the kids to open and close! We’ve had some issues with the outer shell breaking but Bentgo customer service is wonderful and replaced them for us!

We’ve been using bentgo boxes for our kids since our oldest started pre-k 7 years ago. The boxes have grown with our kids who now use the Bentgo Fresh boxes. 8 can fit plenty of lunch for my 3 growing boys, while keeping foods that shouldn’t mix separate. We also love these during soccer season when I pack breakfast or all snacks to keep them busy during back to back games. Excellent quality and excellent customer service. 💯 recomenf

The lunch box is very cute and my kindergarten loves that it gives her different little compartments for food. It is relatively leak proof ( I only put ketchup in the small little compartment and it did not leak). However a huge no go for me is, that it developed mold on the rubber insider the lid just after few weeks of use. It’s impossible to get out and after scrubbing it off, it keeps coming back and has a terrible smell to it.