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Customer reviews for One Bentgo Fresh and One Bentgo Kids Lunch Box, Choose Color for
One Bentgo Fresh and One Bentgo Kids Lunch Box, Choose Color
4.8 out of 5 stars
stars3,325 ratings2,936 reviews
  1. 5 stars83% (2,771)
  2. 4 stars12% (409)
  3. 3 stars2% (78)
  4. 2 stars1% (28)
  5. 1 star1% (39)

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Showing 1,291-1,300 of 2,936 reviews
Sep 26, 2023
Kindergarten parent
5 out of 5 stars review

Kiddo loves it

Pros: easy for 5YO to open and close, doesn’t leak, the dip compartment is fantastic for making veggies more palatable. Cons: requires separate lunch bag. It’s a little thing, but I’d really love if this compartment setup (with the dip container specifically) came with the Bentgo Chill ice pack setup.

Review from Bentgo
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Aug 17, 2023
Natalie W
5 out of 5 stars review

Excellent customer service!

We recently went on a family trip and took our Bentgo Fresh lunch boxes with us. At some point, we lost the divider that went inside. Upon arriving back home, I emailed the customer service team and inquired where I could purchase a new one. They were beyond helpful! I will continue to buy this brand for all my kiddos!

Review from Bentgo
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Nov 19, 2023
Mikaelam
5 out of 5 stars review

Great lunchbox

We love all bentgo products. Have used for years. They don’t leak, fit a good amount of food and are very easy to clean. My only complaint would be the removable divider. My kiddo lost theirs and Bentgo does not sell them separately. They have offered to send me one and they are normally covered under their warranty but I would like to suggest they sell them separately, I am happy to purchase one. We will continue to use their products as they are high quality and they stand by their warranty. They stand behind their warranty.

Review from Bentgo
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Dec 6, 2023
Kjw7
2 out of 5 stars review

Unable to close

I reached out and asked for replacements for our 2 bentgo boxes and they have deformed and no longer close. In order to receive replacements, I was told to send pictures, then told to send the product code, and now told I must leave a review. I was quite happy with them before, and had even planned to buy 2 more, but after this process, I am not sure about that.

Review from Bentgo
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reply from Customer Service

Hi Katelyn, Thank you for purchasing our Bentgo Kids Prints Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Apr 25, 2023
Jai S
5 out of 5 stars review

Excellent lunch box for kids

I bought two lunch boxes for my kids a couple of years ago, and they just love them. The boxes are made of good quality material, and compartment sections are very useful for multiple food items. Their customer support is also great. Strongly recommend these products.

Review from Bentgo
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Feb 27, 2023
Erika123
4 out of 5 stars review

Love these but…Divider and size

We love these for packing our kids lunches. We like that they don’t have the rubber edging around the sides like the kids versions. We like having the removable divider for when we want to put larger food items in them however wish the dividers stayed in better. Also they are a little on the big size for small kids but we will grow into them.

Review from Bentgo
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Nov 3, 2023
Martha
5 out of 5 stars review

Amazing Product and Amazing Customer Service

I got the bentgo lunch box for my little one and he LOVES it. Sadly a latch broke off and I contacted the customer service to see if that issue would be covered in the product warranty. Not only was it covered, the customer service that I have received from Ria was prompt and GREAT. Definitely would be purchasing another one. I have never had such great customer service. Thank you sooo much.

Review from Bentgo
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Oct 12, 2023
Teresa88
5 out of 5 stars review

Great Lunchbox, Great Customer Service

I bought three boxes for my daughters. They love them! They do not leak. They keep food fresh. They are easy to open. One of them had an issue with the seal after heavy use for a few months, and customer service was phenomenal. I sent a photo of the boxes seal, a photo of the receipt, and the model of the box, and they sent a replacement within 12 hours of my email. I will definitely be recommending Bentgo to everyone I know!

Review from Bentgo
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Aug 16, 2022
MaryZ2
5 out of 5 stars review

Love the Customer Service

We purchased one earlier this year and it developed mold on the inside which I couldn't get off. Their customer service was very understanding and is sending a new one for my son. I love how child-friendly these are and my kids love them. Thank you, Bentgo!

Review from Bentgo
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Mar 11, 2023
Erin
5 out of 5 stars review

Great lunchbox and warranty!

I bought the kids bentgo In July of 2021. We have used it borderline everyday since then. I love this thing, it was easy for my kindergartner to open, I have never had a problem with leaking, my child loves all the options he has for lunch and I love not having to use bags for everything. It recently broke, I sent an email and in 12 hours they placed a new one in the mail! I’ll be a customer forever!

Review from Bentgo
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